Shane Kilby
Nashville,TN
Summary
Enthusiastic team player with a background in customer service, known for proven relationship-building and organizational skills. Recognized as Employee of the Month within the first two months of employment at my last job. Passionate about music and audio, with a commitment to continuous learning and skill development.
Overview
1
1
year of professional experience
Work History
Team Member
Michaels Arts and Crafts
Virginia Beach, Virginia
11.2024 - 09.2025
- Guided customers in selecting arts and crafts products, enhancing their shopping experience.
- Arranged merchandise displays to improve store aesthetics and facilitate customer access.
- Stocked shelves and ensured inventory was properly labeled and arranged.
- Collaborated with team members to complete daily operational tasks efficiently.
- Operated the cash register, processing transactions accurately and promptly.
- Advised customers on product usage and creative project ideas, fostering informed purchasing decisions.
Volunteer
Eastern Shore Chapel Food Pantry
Virginia Beach, Virginia
06.2024 - 08.2024
- Coordinated food donation drives to support local families in need.
- Sorted and categorized food items to streamline distribution process.
- Delivered friendly customer service to enhance client experience at pantry.
- Assisted in setting up and dismantling pantry events to ensure smooth operations.
- Collaborated with other volunteers to create a positive work environment.
Education
- Live Audio Engineering
Blackbird Academy
Nashville, TN03-2025
High School Diploma -
Princess Anne High School
Virginia Beach, VA02-2021
Skills
- Effective communication
- Positive attitude
- Problem resolution
- Attention to detail
- Time management
- Organizational skills
- Customer service
- Willingness to learn
Timeline
Team Member
Michaels Arts and Crafts
11.2024 - 09.2025
Volunteer
Eastern Shore Chapel Food Pantry
06.2024 - 08.2024
- Live Audio Engineering
Blackbird Academy
High School Diploma -
Princess Anne High School