Shane Lentz
Hollywood
Summary
Industrious Warehouse Supervisor brings expertise in stock auditing and warehouse organization. Adds value through strong knowledge of inventory and warehouse management and motivating team leadership. Excels in fast-paced environments with changing conditions and considerable time pressure.
Overview
31
31
years of professional experience
1992
1992
years of post-secondary education
Work History
Warehouse Supervisor
WORLDPAC
Hollywood
09.2021 - Current
- Supervised daily warehouse operations and ensured efficient workflow.
- Trained new employees on safety protocols and operational procedures.
- Coordinated inventory management and conducted regular stock audits.
- Work daily in all departments including receiving, dispatching and customer service.
Project Manager
NCS
Charlotte
03.2010 - 07.2017
- Led project planning sessions to define goals and timelines.
- Coordinated resources to ensure project milestones were met.
- Facilitated communication between teams and stakeholders.
- Followed blueprints
- Installation of cable and fiber
- Installation of access points (cutouts, faceplates, boxes and routers)
- Placing jacks on cat5, cat and cat10 cable as well as putting fiber heads on
- Demo and Replacement
- Ordering and organizing materials required
Convention Sale and Service Manager
Boca Raton Resort & Beach Club
Boca Raton
09.1997 - 02.2004
- Managed daily service operations ensuring timely responses to customer inquiries.
- Supervised staff scheduling and workflow to optimize service efficiency.
- Trained team members on customer service protocols and company standards.
Guest Relations Officer
Boca Raton Resort & Club
Boca Raton
09.1994 - 02.1997
- Facilitated guest check-ins and check-outs efficiently and courteously.
- Resolved guest inquiries and concerns promptly with professionalism.
- Coordinated special requests to enhance guest experiences seamlessly.
- Maintained knowledge of resort amenities and local attractions for recommendations.
- Collaborated with housekeeping to ensure room readiness for guests.
- Assisted in organizing events by communicating with various departments effectively.
- Developed positive relationships with guests to foster loyalty and satisfaction.
- Answered guest inquiries regarding hotel offerings and services.
- Resolved guest challenges and complaints by applying resourceful and actionable solutions.
Education
Spanish River High Shool
Boca Raton, FLSome College (No Degree) - Business Administration
Florida Atlantic University
Boca Raton, FLSkills
- Inventory management
- Safety training
- Operational supervision
- Workflow optimization
Timeline
Warehouse Supervisor
WORLDPAC
09.2021 - Current
Project Manager
NCS
03.2010 - 07.2017
Convention Sale and Service Manager
Boca Raton Resort & Beach Club
09.1997 - 02.2004
Guest Relations Officer
Boca Raton Resort & Club
09.1994 - 02.1997
Spanish River High Shool
Some College (No Degree) - Business Administration
Florida Atlantic University
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