Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
2
2
Licenses
Work History
Personal Lines Account Manager
Spotts Insurance Group
Morgantown, PA
03.2023 - Current
Processed, maintained and prepared new and renewal accounts.
Kept records and policy renewals up to date.
Maintained open contact with insurance carriers, policy underwriters and marketing team members.
Managed personal lines transactions and group activities.
Met with division leaders and consultants to discuss strategies to increase sales.
Explained coverage options to potential policyholders, answering questions or concerns.
Developed coordinated protection plans by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
Achieved repeat business and referrals through personalized services.
Interviewed prospective clients to obtain data about financial resources and needs.
Greatly improved office operations by reducing backtracking of work through creation of material movement process.
Property and Casualty Insurance Agent
James McIntyre Agency
Morgantown, PA
09.2019 - 03.2023
Interviewed prospective clients to gather information on financial needs and discuss existing coverage.
Offered policy guidance and management to promote asset protection.
Explained coverage options to potential policyholders, answering questions or concerns.
Monitored clients' insurance coverages to ensure changing needs were met.
Reviewed insurance inquiries, working effectively to accommodate various requests to build agency's reputation as service provider.
Streamlined operational efficiencies by researching problems and delivering speedy issues resolution.
Responded to inquiries and explained product features and service advantages to potential customers.
Rewrote and reinstated insurance policies, following underwriting and business rules.
Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
Intern
Rouge Reptiles
Birdsboro, PA
01.2017 - 12.2018
Demonstrated enthusiasm and strong communication skill, remaining open to learning new things every day.
Assisted at reptile shows which involve organizing the sales and maintenance of animals, as well as in
providing reptilian first aid.
Take charge of keeping daily records related with all Rouge Reptiles activities along with daily documentation
of information regarding cage tags.
Worked alongside senior team members to learn related job tasks and roles.
Accepted instruction from management regarding assignments and tasks.
Performed cleaning and sanitation tasks around facility.
Shadowed staff and learned advanced work.
Handyman Assistant
Bob and Monica, Inc.
Downingtown, PA
07.2015 - 11.2015
Used professional grade tools and equipment to perform wide range of handyman services.
Staff Member
Core 24 Gym
Seneca, SC
03.2013 - 04.2014
Met incoming customers pleasantly and offered support and service.
Built and maintained working relationships with peers and upper management.
Processed payments, issued receipts and provided change.
Kept activities moving smoothly by coordinating schedules and personnel.
Coordinated work across disciplines to handle project needs and meet timelines with optimal efficiency.
Maintained positive working relationship with fellow staff and management.
Crew
McDonald's
Seneca, SC
02.2012 - 10.2013
Drove team success by completing assigned task quickly and accurately.
Upheld high standards of productivity and quality in operations.
Observed safety precautions and practices when using heavy machinery and equipment.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Welcomed and thanked guests to demonstrate appreciation for patronage.
Education
Bachelor of Science - Biology
Pennsylvania State University
University Park, PA
05.2019
Skills
Email marketing
Insurance sales strategy
Asset protection expertise
Policy adjustment knowledge
Client retention
Client account management
Flexible
Policy management expertise
Relationship building
Reliable and trustworthy
Microsoft Office
Animal studies
Studying animal behavior
Wildlife research
Research proficiency
Laboratory experiments
Sample testing
Estimation of wildlife populations
Ecology specialty
Certification
Licensed Insurance Producer - Casualty, Property and Allied Lines, and Life.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.