Shane McKenna
Covina,CA
Overview
5
5
years of professional experience
Work History
Sales/Party Coordinator
Jumping Jacks
San Dimas, CA
08.2020 - 11.2023
- Facilitated smooth party transitions by guiding groups through various jump rooms and ensuring a safe and enjoyable experience.
- Prepared party rooms with necessary items and decorations, showcasing attention to detail and personalized service.
- Assisted at the front desk by handling monetary transactions, managing waivers, and addressing general inquiries.
- Actively maintained a clean and safe environment, promptly attending to spills and messes in the presence of children.
- Displayed versatility by willingly taking on any assigned tasks, consistently striving to excel in all responsibilities
Customer Service Cashier
Accesso
San Dimas, CA
05.2019 - 09.2019
- Efficiently sold fast passes as a dedicated Cashier, enhancing customer satisfaction.
- Supervised ride lines and adeptly scanned fast passes for streamlined operations.
- Earned an early promotion, assuming a multifaceted role by supporting colleagues in various tasks.
- Provided seamless coverage for breaks and lunches, showcasing reliability and teamwork.
Education
Associate of Science - Economics
Citrus College
Glendora, CA08-2020
Bachelor of Science - Business Economics
University of California, Irvine
Irvine, CASkills
- Guest Relations
- Customer Care and Engagement
- Teamwork and Collaboration
- Problem Resolution/Critical Thinking
Timeline
Sales/Party Coordinator
Jumping Jacks
08.2020 - 11.2023
Customer Service Cashier
Accesso
05.2019 - 09.2019
Associate of Science - Economics
Citrus College
Bachelor of Science - Business Economics
University of California, Irvine