Overview
Work History
Education
Skills
Timeline
Generic

Shane McKenna

Covina,CA

Overview

5
5
years of professional experience

Work History

Sales/Party Coordinator

Jumping Jacks
San Dimas, CA
08.2020 - 11.2023
  • Facilitated smooth party transitions by guiding groups through various jump rooms and ensuring a safe and enjoyable experience.
  • Prepared party rooms with necessary items and decorations, showcasing attention to detail and personalized service.
  • Assisted at the front desk by handling monetary transactions, managing waivers, and addressing general inquiries.
  • Actively maintained a clean and safe environment, promptly attending to spills and messes in the presence of children.
  • Displayed versatility by willingly taking on any assigned tasks, consistently striving to excel in all responsibilities

Customer Service Cashier

Accesso
San Dimas, CA
05.2019 - 09.2019
  • Efficiently sold fast passes as a dedicated Cashier, enhancing customer satisfaction.
  • Supervised ride lines and adeptly scanned fast passes for streamlined operations.
  • Earned an early promotion, assuming a multifaceted role by supporting colleagues in various tasks.
  • Provided seamless coverage for breaks and lunches, showcasing reliability and teamwork.

Education

Associate of Science - Economics

Citrus College
Glendora, CA
08-2020

Bachelor of Science - Business Economics

University of California, Irvine
Irvine, CA

Skills

  • Guest Relations
  • Customer Care and Engagement
  • Teamwork and Collaboration
  • Problem Resolution/Critical Thinking

Timeline

Sales/Party Coordinator

Jumping Jacks
08.2020 - 11.2023

Customer Service Cashier

Accesso
05.2019 - 09.2019

Associate of Science - Economics

Citrus College

Bachelor of Science - Business Economics

University of California, Irvine

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Shane McKenna