Shane Minick
Pittsburgh,PA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Network Administrator
Hussey Copper
06.2023 - Current
- Monitored network performance to identify and resolve issues proactively.
- Configured and maintained network devices, ensuring optimal functionality and security.
- Assisted in the implementation of network upgrades and enhancements.
- Conducted regular data backups and recovery procedures to safeguard information integrity.
- Collaborated with IT team to develop network policies and best practices.
- Implemented cybersecurity measures, reducing vulnerabilities across the network infrastructure.
- Troubleshot connectivity issues, resolving problems efficiently to minimize downtime.
- Assisted IT staff on troubleshooting issues and closing calls.
- Improved network efficiency by implementing and managing system updates and patches.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Managed data backups and disaster recovery operations to comply with business continuity initiatives.
Network Administrator
Ensinger
04.2022 - 04.2023
- Managed network performance and uptime, ensuring seamless connectivity across multiple sites.
- Implemented security protocols, safeguarding sensitive data from unauthorized access.
- Diagnosed and resolved network issues promptly, minimizing downtime for end users.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Assisted IT staff on troubleshooting issues and closing calls.
- Simplified IT support by developing centralized helpdesk system for tracking and resolving network issues.
- Ensured compliance with industry standards by maintaining up-to-date documentation of network configurations and changes.
- Identified and immediately resolved issues with network devices.
- Improved network efficiency by implementing and managing system updates and patches.
IT Analyst
Mars Bank
07.2021 - 04.2022
- Analyzed system performance and implemented enhancements to optimize operational efficiency.
- Collaborated with cross-functional teams to troubleshoot technical issues and improve service delivery.
- Developed and maintained IT documentation, ensuring compliance with industry standards and best practices.
- Executed software testing procedures, identifying bugs and ensuring quality assurance prior to deployment.
- Developed documentation for IT processes, ensuring consistency and compliance across operations.
- Implemented software solutions to streamline internal workflows and increase productivity.
- Conducted user training sessions to improve technology adoption and maximize resource utilization.
- Led troubleshooting efforts to resolve complex IT issues, enhancing service delivery for end-users.
- Administered and maintained anti-virus and anti-malware software on end-user computing devices.
- Provided recommendations regarding new hardware and software to keep IT infrastructure up to date.
Education
Associate of Science - Network Administration
Butler County Community College
Butler, PA05-2018
Skills
- Network troubleshooting
- System administration
- Technical support
- Network systems installation
- Customer support
- Server management
Timeline
Network Administrator
Hussey Copper
06.2023 - Current
Network Administrator
Ensinger
04.2022 - 04.2023
IT Analyst
Mars Bank
07.2021 - 04.2022
Associate of Science - Network Administration
Butler County Community College