Summary
Overview
Work History
Education
Skills
Certification
Awards
Affiliations
Languages
Work Availability
Work Preference
Quote
Websites
Timeline
21
Shane Owens

Shane Owens

Summary

Experienced professional with nearly 25 years of security management experience. Proven track record of leading teams to ensure safety and compliance. Skilled in risk assessment, threat mitigation, and emergency response planning. Known for adaptability and delivering results in dynamic environments. Strong communicator focused on collaboration and achieving organizational goals.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Security Lead – U.S. Operations

Genpact LLC
03.2021 - 05.2025
  • Led all aspects of physical security across nine U.S. sites, managing personnel, vendors, budgets, and systems to ensure safe, compliant, and resilient operations.
  • Directed security for nine sites, ensuring safe operations and compliance with organizational and government standards.
  • Managed vendor relationships, contract negotiations, personnel onboarding, and ongoing training for security staff.
  • Oversaw the North America-wide “Active Shooter Response Training” program to improve readiness and awareness.
  • Responded to emergency situations by directing on-site and remote resources to ensure optimal outcomes.
  • Oversaw electronic security systems deployment and maintenance (including CCURE, ExacqVision, and ACS hardware).
  • Maintained and optimized security budgets, identifying cost-saving opportunities while sustaining high service levels.
  • Collaborated with teams across 30+ countries to align local operations with Genpact's international security framework.

Assistant Facility Manager

Aerotek (Contract for Genpact)
01.2020 - 03.2021
  • Served as Assistant Facility Manager supporting Genpact's U.S. operations across multiple office locations.
  • Oversaw operations, including support at the Bentonville site and remote management of the Chicago and Austin offices.
  • Contributed to high-performance outcomes across office services, EHS, physical security, and operations functions.
  • Managed vendor relationships, ensuring service delivery met contract scope, performance standards, and budgetary goals.

Public Safety Consultant

Ash + Lime
09.2017 - 01.2020
  • Advised city leaders on public safety strategies rooted in CPTED principles and helped shape long-term community plans.
  • Provided strategic consulting for public safety initiatives, with a focus on CPTED, community engagement, and revitalization.
  • Coordinated volunteers, conducted assessments, and created plans addressing safety and quality-of-life concerns.
  • Assisted in drafting the public safety section of the comprehensive plan for Pine Bluff, Arkansas.

Police Officer

Dallas Police Department
11.2007 - 08.2017
  • Served in multiple operational and community-facing roles with the Dallas Police Department, combining tactical enforcement with public engagement to reduce crime, strengthen neighborhoods, and uphold public trust.
  • Patrol Officer (2008–2011, 2013–2017): Conducted daily law enforcement duties across diverse Dallas neighborhoods.
  • ICP Unit (2011–2013): Collaborated with communities to address concerns, build trust, and implement safety initiatives.
  • Operation “Impact” (2010): Enforcement unit focused on violent crime suppression in high crime areas.
  • Deployment (2009–2010): Intel gathering and property crime interdiction, working to apprehend suspects in the act.

Soldier / Psychological Operations / Mental Health Tech

United States Army
08.2001 - 08.2007
  • Served in the U.S. Army in roles spanning psychological operations, mental health support, and command coordination.
  • Headquarters NCO (2007): Oversaw office operations and assisted in strategic training and readiness planning.
  • Mental Health Technician (2005–2007): Provided critical behavioral health support for inpatient military personnel.
  • Psychological Operations (2001–2005): Planned and executed strategic influence missions in multiple environments.

Education

Liberal Arts, Psychology

Excelsior College
07.2025

Skills

  • Electronic Security Systems: CCURE 9000, ExacqVision, ACS Hardware, Video Surveillance Systems
  • Emergency & Crisis Management: Incident Response, Facility Threat Assessments, Risk Mitigation
  • Vendor & Contract Oversight: Procurement, Negotiation, Performance Management
  • Public Safety Strategy & Implementation: CPTED, Urban Security Planning, Crime Reduction Initiatives
  • Community Outreach & Engagement: Grassroots Program Design, Public Relations
  • Leadership & Team Management: Multi-Site Operations, Cross-Functional Coordination, Mentorship
  • Law Enforcement & Military Operations: Tactical Deployment, Psychological Operations, Mental Health Support
  • Project Development & Implementation: Urban Redevelopment, Security Innovation, Public-Private Collaboration

Certification

  • Level II & III Security Officer – Texas (2018)
  • Private Investigator License – Texas (2018)
  • CCURE 9000 & ExacqVision Basic Programming (2022)
  • FEMA IS-200 (2009)
  • Certified Mental Health Officer – Dallas PD (2010)

Awards

Hero Award – Cedars Neighborhood Association (2012), Multiple commendations – Dallas Police Dept, Army Commendation Medal – U.S. Army (2006), Top 3 Academic / Overall – Dallas Police Academy (2008)

Affiliations

  • Mensa

Languages

English
Native or Bilingual
German
Elementary
Indonesian
Elementary

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CultureCareer advancement

Quote

“Do what you can, with what you’ve got, where you are.”
Bill Widener

Timeline

Security Lead – U.S. Operations

Genpact LLC
03.2021 - 05.2025

Assistant Facility Manager

Aerotek (Contract for Genpact)
01.2020 - 03.2021

Public Safety Consultant

Ash + Lime
09.2017 - 01.2020

Police Officer

Dallas Police Department
11.2007 - 08.2017

Soldier / Psychological Operations / Mental Health Tech

United States Army
08.2001 - 08.2007

Liberal Arts, Psychology

Excelsior College