Shane Parkerson
Plano
Summary
Results-driven professional with a robust background in project management and client relations. Known for strong analytical skills, effective leadership, and the ability to learn and adapt quickly. Ready to leverage experience to drive operational success in a new field where I can apply my abilities effectively.
Overview
23
23
years of professional experience
Work History
Independent Roofing Consultant
Self-employed
Plano, TX
08.2019 - Current
- Analyzed customer insurance claims to identify and incorporate all relevant components and labor items overlooked by insurance.
- Evaluated projects before production to provide guidance on potential supplementary items for installation.
- Advocated for homeowners utilizing the appraisal process for insurance claims, ensuring fair evaluations of significant property damage.
- Collaborated with customers to enhance their roofing business performance through effective strategies in recruitment, training, sales, production, supplementation and invoicing.
General Manager
Storm Operations of America
Arlington, TX
04.2015 - 08.2019
- Managed comprehensive business functions across multiple roofing locations, focusing on sales force leadership, recruitment, training, vendor partnerships, office administration, and financial performance.
- Oversaw sales operations resulting in combined revenue of over $4 million from various storm locations throughout the US.
Sales Manager
Storm Operations of America
Arlington, TX
04.2014 - 04.2015
- Spearheaded recruitment, evaluation, hiring, and training of sales representatives within roofing industry.
- Designed and developed comprehensive training materials for classroom and field environments.
- Monitored sales performance metrics and led teams in various locations to achieve sales objectives.
Office Manager
Storm Operations of America
Arlington, TX
06.2013 - 04.2014
- Oversaw daily office operations, encompassing comprehensive bookkeeping and accounting functions as well.
- Conducted comprehensive review of historical accounting practices to correct discrepancies, directly contributing to profit recovery of over $100k.
Project Manager
Storm Operations of America
Arlington, TX
10.2011 - 06.2013
- Managed all facets of roofing replacement sales, emphasizing effective navigation of insurance claims for optimal project execution.
- Identified and cultivated new leads while managing all project phases, from customer onboarding to finalizing repairs and securing payment.
Office Manager
CTN Hangers
Arlington, TX
09.2008 - 10.2011
- Managed daily office operations, ensuring efficient workflow and adherence to company policies.
- Implemented inventory control systems, enhancing resource allocation and reducing overhead costs.
- Managed sales order processing, shipping logistics, accounting, billing, and collections operations.
Senior Manufacturing Supervisor
Jaguar Plastics
Arlington, TX
12.2004 - 09.2008
- Oversaw daily operations, ensuring adherence to safety and quality standards.
- Led team in implementing process improvements, enhancing operational efficiency.
- Developed training programs for staff, fostering skill development and performance excellence.
- Managed production schedules, optimizing resource allocation and workflow coordination.
- Conducted thorough maintenance, repairs and diagnostics on high-value plastic extrusion machinery to support efficient production of blow-film products.
Help Desk Associate
United Supermarkets
Lubbock, TX
07.2003 - 12.2004
- Resolved customer inquiries efficiently using Help Desk ticketing system.
- Provided technical support for point-of-sale systems and inventory management software.
- Monitored and prioritized support tickets to ensure timely resolution of issues.
Education
BBA - Management Information Systems And Marketing
Baylor University
Waco, TX05-2003
Skills
- Experienced with both Mac and Windows platforms
- Quick learner
- Strong attention to detail
- Skilled in MS Office tools
- Expertise in Xactimate
Eagle Scout
September 9, 1993
Timeline
Independent Roofing Consultant
Self-employed
08.2019 - Current
General Manager
Storm Operations of America
04.2015 - 08.2019
Sales Manager
Storm Operations of America
04.2014 - 04.2015
Office Manager
Storm Operations of America
06.2013 - 04.2014
Project Manager
Storm Operations of America
10.2011 - 06.2013
Office Manager
CTN Hangers
09.2008 - 10.2011
Senior Manufacturing Supervisor
Jaguar Plastics
12.2004 - 09.2008
Help Desk Associate
United Supermarkets
07.2003 - 12.2004
BBA - Management Information Systems And Marketing
Baylor University