Shane Peterson

• Conducted research and analysis to identify customer needs and preferences for product development.
• Created detailed design specifications for new products and features.
• Collaborated with cross-functional teams such as sales, marketing, operations. to ensure successful implementation of projects.
• Analyzed competitive landscape to understand market trends and customer requirements.
• Managed project timelines, budgets and resources effectively to deliver projects within deadlines.
• Oversaw material sourcing, production and packaging to promote strong supply chain.
• Developed branding strategies and specific products for clients, improving customer satisfaction.

• Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
• Managed all day-to-day operations of staff in multiple departments.
• Created policies and procedures for improved workflow processes.
• Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
• Implemented systems for monitoring employee attendance, scheduling, payroll.
• Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
• Monitored inventory levels to ensure adequate stock was available at all times.
• Facilitated meetings with key stakeholders to discuss progress towards objectives.
• Negotiated contracts with suppliers ensuring best value pricing options were secured.
• Managed relationships with co-manufacturers to ensure product was produced and delivered in a timely manner in order to meet sales demand.

• As product development lead and liaison to production, I developed 3 product lines and managed the implementation in production at full scale; fermented vegetables, kraut chips, and a line of fermented beet-based sodas. I was involved in all aspects of the NPD process,
  from ideation and experiment design all the way to full scale commercialization/ manufacturing.

As production manager:

• Developed and implemented production schedules to ensure timely completion of projects.
• Monitored the daily operations of the production team, providing guidance and support as needed.
• Ensured that all safety policies and regulations were followed in accordance with company standards.
• Maintained accurate records of production data such as labor costs, output, and quality control results.
• Analyzed production processes to identify areas for improvement in efficiency and cost savings.
• Coordinated with other departments to ensure smooth flow of materials throughout the production process.
• Created reports on productivity levels, cost analysis, and inventory status.
• Conducted regular meetings with staff to discuss progress and address any issues or concerns.
• Trained new employees on proper use of equipment, safety procedures, and job functions.
• Assisted in troubleshooting mechanical problems related to machinery used in the manufacturing process.
• Developed performance metrics to track progress against established goals.
• Supervised maintenance activities for manufacturing machines and equipment.
• Evaluated existing processes for potential automation opportunities.
• Identified opportunities for improvement in workflow design and implementation.
• Scheduled staff work assignments, rotations and overtime.

Over the course of 10+ years with Farmhouse Culture I did almost every job in the company. We grew it from nothing to be the #1 organic kraut company in the country.

• Greeted customers and provided excellent customer service.
• Prepared alcoholic and non-alcoholic beverages according to recipe standards.
• Maintained inventory of liquor, beer, wine, and other beverage items.
• Provided drink suggestions to customers based on their preferences.
• Processed payments accurately and efficiently with POS system.
• Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
• Adhered to state regulations regarding serving alcohol responsibly.
• Checked identification cards for proof of age prior to serving alcohol beverages.
• Displayed and retained extensive knowledge of liquors, wines and entrees.
• Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.