Experienced and dependable driver with a strong track record of punctuality, efficient route planning, and exceptional customer interactions. Committed to delivering prompt, friendly, and professional service consistently. Known for reliability and dedication to ensuring customer satisfaction.
Overview
11
11
years of professional experience
Work History
CDL-A Night Delivery Driver
Ben E Keith Foods
06.2021 - Current
Personable and energetic with a clean driving record and solid work history operating trucks and trailer
Dependable and committed to getting each job done quickly, efficiently and safely
Maintained upbeat, positive attitude in busy, customer-focused environment.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Documented mileage, deliveries, pickups, customer issues and damages.
Yard associate
Sunbelt rentals
01.2020 - 06.2021
Working directly with customers, I assist them in renting or purchasing large construction equipment or small tools for home improvement
I am directly responsible for the entire customer experience and efficiency of the transaction
My duties include: Running diagnostics and maintenance on equipment to ensure proper functioning prior to leaving facility
Using forklifts as a certified operator to load and unload equipment into or out of customers vehicles
AWP (Manlift) certified
Inspecting equipment upon being returned to facility and properly documenting any discrepancies
Ensuring that equipment is sanitary and customer-ready once when it arrives back on the service line.
DSD Independent ROUTE SALES REPRESENTATIVE
PF DISTRIBUTION CENTER, Inc
11.2017 - 11.2019
Worked closely with customers to guarantee they receive superior service and quality products
I was responsible for directly managing the sales route to assure orders were filled efficiently, accurately and promptly
I was also in charge of ensuring customer satisfaction at all points of the transaction process
My duties included: Delivering products daily via truck and trailer to contracted stores and merchandised over 30 different products on the shelves
Evaluating and calculating customers’ needs, forecasted sales, and developed strategies accurately to maximize selling potential to meet or exceed sales targets
Verifying weekly logistics needs to fulfill customers’ requirements and maintained inventory of 30 different products
Documenting and reporting feedback directly to upper management about customer accounts and sale goals.
STEAM CATAPULTS MAINTENANCE TECHNICIAN
United States Navy, USN
07.2013 - 07.2017
As a sailor I performed preventative and corrective maintenance on steam catapults and their hydraulic systems utilizing both basic and precision tools such as micrometers and calipers
Maintained the material condition of all assigned spaces and required record keeping
Was a respected leader and supervisor with the ability to motivate peers while focusing on the mission accomplished
Completed 1,067 corrective and preventative maintenance actions on the Steam Catapults, resulting in safe launch of over 13,175 combat aircrafts
Inventoried over 6,500 tools for over 11 work centers, resulting in 100% accountability
Maintained monthly training records and proper qualification routing procedures for over 30 sailors, resulting in 70 qualifications with zero discrepancies.
Education
High School Diploma -
Hudson High School
Hudson, MA
05.2013
Skills
Leadership/Supervising/Management
Adaptability to change
Multi-tasking
Problem solving
Customer Service
Sales
Quality Assurance
Forklift & AWP (manlift)
Clean MVR
References
Johnathan Melo, Friend, (978) 333-0191
Esperanza Romero, Friend, (720) 217-6121
Matt Hafkesbring, Friend, (817) 614-0618
Hobbies and Interests
I am a devoted, hardworking father of 2, and a family man. I enjoy spending time with family, playing golf, and watching sports.
Professionalreferences
Paul Friedman, Route Salesman supervisor, (817) 266-5379
Emilio Ramirez, U.S Navy Leading Supervisor, (626) 361-1621
Chris Taylor, Ben E Keith Supervisor, (239) 450 0287
Timeline
CDL-A Night Delivery Driver
Ben E Keith Foods
06.2021 - Current
Yard associate
Sunbelt rentals
01.2020 - 06.2021
DSD Independent ROUTE SALES REPRESENTATIVE
PF DISTRIBUTION CENTER, Inc
11.2017 - 11.2019
STEAM CATAPULTS MAINTENANCE TECHNICIAN
United States Navy, USN
07.2013 - 07.2017
High School Diploma -
Hudson High School
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