Summary
Overview
Work History
Education
Skills
Timeline
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Shane Roberts

Coral Springs,FL

Summary

Well-rounded sales executive with proven history of consistent execution within highly competitive markets. Results and data driven individual with the ability to quickly pivot in order to close deals. Looking to bring my background to a fresh market and help increase organization profits while advancing in my position.

Overview

14
14
years of professional experience

Work History

Revenue & Growth Operations Lead

Nexgen Agency
Boca Raton, Fl
12.2024 - 06.2025

Sales & Marketing Strategy

• Develop and support go-to-market strategies for new campaigns and reputation-driven initiatives.

• Lead funnel creation and optimization—ensuring smooth transitions between marketing, sales, and retention.

• Support the execution of reputation marketing and customer experience strategies across channels.

CRM & Automation Oversight

• Own CRM workflows, segmentation, and automation builds to streamline the full customer journey.

• Build email and sales automation flows to improve engagement, follow-up, and lead conversion.

• Integrate CRM data with reporting and marketing tools for end-to-end visibility.

Project & Team Leadership

• Guide cross-functional project teams through planning, execution, and delivery.

• Organize campaign roadmaps, task assignments, and team sprints using tools like Monday.com

• Act as a mentor and development coach for junior associates, coordinating skill-building initiatives.

Market & Performance Insights

• Conduct market research and trend analysis to support positioning and revenue strategy.

• Share actionable insights from customer, competitor, and performance data to influence decisions.

Training & Development (Reputation & Sales Focus)

• Design and support training programs to enhance associate skill sets in sales and brand reputation.

• Collaborate with internal trainers to roll out customized learning paths and performance tools.

• Ensure training initiatives are aligned with KPIs and integrated into daily operations.

Senior Advisor

MASA Medical Transport
Fort Lauderdale, FL
07.2021 - 11.2024
  • Contacted warm leads and converted prospects to paid members.
  • Assisted management in the hiring, on-boarding and training process.
  • Consistently achieved top sales associate awards.
  • Developed new sales pitch strategies while mentoring senior associates to transition into advisor roles.

Home Educator

Self-employed
Coral Springs, Florida
03.2020 - 06.2021
  • Due to the pandemic and schools transition to digital learning, I took time away from my career to ensure my daughter has the highest chance of success in a new environment .
  • Implemented education focused extracurricular activities to maintain the standard seven hour school day.

Caregiver

Self-employed
Coral Springs, Florida
09.2019 - 03.2020
  • Stepped away from my corporate position to care for my father while terminally ill.
  • Worked alongside hospice and handled the day to day care until my father passed away on March 13,2020

Digital Marketing Manager

PR.Business
Boca Raton, Florida
05.2018 - 09.2019
  • Contacted a pre-establish list of B2B leads and converted the business to paid monthly clients.
  • Explained the benefits of having a strong digital reputation and audited the business web presence to find holes in their strategy.
  • Oversaw a team of SEO/SEM, Social, GMB, citation and customer service specialists to ensure projects met deadlines.
  • Acted as point of contact for existing book of business while focusing on customer satisfaction.

Business Development Executive

Grow Solutions Holdings Inc.
Pompano Beach, Florida
04.2014 - 08.2018
  • Assisted management in rollout strategy of new product line.
  • Executed company objective of placing product in market leading retail outlets.
  • Worked with marketing to establish collateral based on territorial needs.
  • Consistently met company KPI metrics.
  • Attended trade shows to introduce product and open new points of distribution.

Sales Manager

VapeWorld
Boca Raton, Florida
11.2011 - 04.2014
  • Developed and implemented sales strategies to increase market share.
  • Identified and developed new markets for products or services.
  • Established relationships with key clients while maintaining existing customer base.
  • Conducted interviews and hired new associates for my region.
  • Attended trade shows to establish new key client relationships.
  • Continued nurturing relationships with existing vendors.

Education

Associate of Science - Neuromuscular Therapy

Florida College of Natural Health
Pompano Beach, FL
11-2003

High School Diploma -

Marjory Stoneman Douglas High School
Parkland, FL
06-2000

Skills

  • Sales
  • Customer Service
  • Dispute Resolution
  • Accounts Receivable
  • Logistics Management
  • Product Presentation
  • CRM Management
  • Dialer Utilization
  • Team Building
  • Team Management

Timeline

Revenue & Growth Operations Lead

Nexgen Agency
12.2024 - 06.2025

Senior Advisor

MASA Medical Transport
07.2021 - 11.2024

Home Educator

Self-employed
03.2020 - 06.2021

Caregiver

Self-employed
09.2019 - 03.2020

Digital Marketing Manager

PR.Business
05.2018 - 09.2019

Business Development Executive

Grow Solutions Holdings Inc.
04.2014 - 08.2018

Sales Manager

VapeWorld
11.2011 - 04.2014

Associate of Science - Neuromuscular Therapy

Florida College of Natural Health

High School Diploma -

Marjory Stoneman Douglas High School

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Shane Roberts