Shane Roetting
Batavia,OH
Summary
Dedicated, customer-focused restaurant associate with extensive experience in dynamic food service environments. Proven ability to excel in fast-paced settings while maintaining a commitment to quality and efficiency. Strong teamwork skills enhance collaboration and overall service delivery, ensuring a positive dining experience for guests. Passionate about contributing to team success and elevating customer satisfaction through exceptional service.
Overview
6
6
years of professional experience
Work History
Club House Coordinator
Great Parks of Hamilton County
Newtown, OH
04.2025 - Current
- Coordinated daily operations, ensuring efficient workflow and timely service delivery.
- Managed scheduling for staff assignments, optimizing resource allocation and coverage.
- Implemented training programs for new hires, enhancing team productivity and integration.
- Developed operational policies that improved compliance with regulatory standards and best practices.
- Participated in Camps and help coordinate them
- Help organize and run Middle School Tournaments
Guest Service Specialist
Great Parks of Hamilton County
Newtown, OH
02.2025 - 04.2025
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained and mentored new staff on operational procedures and guest interaction techniques.
- Coordinated daily activities to enhance visitor experiences at various park attractions.
- Collaborated with team members to develop strategies for improving guest satisfaction scores.
Restaurant Worker
Hillstone Restaurant Group
Winter Park, Florida
03.2023 - 01.2025
- Maintained clean, safe working area in compliance with company policies.
- Inspected dishes for quality and appearance before delivery to customers.
- Greeted customers and provided friendly customer service.
- Received deliveries from vendors ensuring accuracy of order quantities against invoices received.
- Maintained stock levels of kitchen supplies and ingredients needed for daily operations.
- Adhered to regulatory standards regarding safe and sanitary food prep.
Warehouse Worker
FedEx
Orlando, Florida
02.2023 - 07.2024
- Used pallet jacks to move items to and from warehouse locations.
- Inspected damaged goods prior to disposal or return to vendor.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Received and tracked incoming inventory shipments.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Resturant Worker
Pat’s Rest Awhile
Mandeville, Louisiana
05.2022 - 01.2023
- Identified opportunities to increase revenue, decrease kitchen expenses and maximize departmental productivity without compromising guest satisfaction.
- Made meals in accordance with company standards and requirements.
- Placed orders for supplies and food inventory items with vendors to restock pantry and refrigerator.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
- Maintained clean, safe working area in compliance with company policies.
- Trained new team members on menu items, operating procedures and company policies.
- Performed workstation prep prior to shift start.
Resturant Manager
Felixs Resturant and Oyster Bar
Batavia, OH
11.2019 - 02.2021
- Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Education
High School Diploma -
Lakeshore Highschool
Mandeville, Louisiana05-2017
High School Diploma -
Lakeshore Highschool
Mandeville, Louisiana05-2017
Skills
- Menu memorization
- Cleanliness and hygiene
- Adaptability and resilience
- Order taking accuracy
- POS system operation
- Sales
- Adaptability to change
- Detail-oriented mindset
- Strong multitasking
- Salesmanship
- Scheduling coordination
Timeline
Club House Coordinator
Great Parks of Hamilton County
04.2025 - Current
Guest Service Specialist
Great Parks of Hamilton County
02.2025 - 04.2025
Restaurant Worker
Hillstone Restaurant Group
03.2023 - 01.2025
Warehouse Worker
FedEx
02.2023 - 07.2024
Resturant Worker
Pat’s Rest Awhile
05.2022 - 01.2023
Resturant Manager
Felixs Resturant and Oyster Bar
11.2019 - 02.2021
High School Diploma -
Lakeshore Highschool
High School Diploma -
Lakeshore Highschool