Jessica Delaney
Server/Asst Manager
Lake Wylie,SC
Summary
Dynamic professional with extensive experience in hospitality and real estate, excelling at Safe Harbor Peninsula Yacht Club. Proven ability in team supervision and effective communication, ensuring exceptional customer service. Skilled in cash handling and dining operations, consistently enhancing guest experiences and optimizing workflow in high-volume settings.
Overview
28
28
years of professional experience
1
1
Certification: Hospitality Management
1
1
NC Real Estate License
1
1
NC Esthetician License
Work History
Server
Safe Harbor Peninsula Yacht Club
Cornelius
04.2024 - Current
- Set up/ break down restaurant: Setup: 1) Make teas/coffees, fill ice bins, get the backline ready with dressings (in ice bath), Make sure everything is stocked for the day. 2) Make sure dining room is set for lunch service and for any events that may be going on. Breakdown:1) Roll silverware, clean the beverage station, make sure all glasses/ silverware are polished and put away. 2) Make sure the dining room and events rooms are set for the nest day.
- Taking care of members while they are dining
- Cash them out ( Have them sign their ticket )
- Help set up and serve events
NC Real Estate Broker/ Realtor
NextHome World Class
Mooresville
01.2022 - Current
- Assist clients to buy and/or sell their home(s)
- Assist clients through the entire process, making sure they understand the paperwork, the inspections, sit in on conversations with the lender, marketing that is being to sell their house
- Hours of internet research and phone calls
Real Estate Broker/Realtor
NextHome Paramont
Charlotte
06.2020 - 12.2021
- Assist clients to buy and/or sell their home(s)
- Assist clients through the entire process, making sure they understand the paperwork, the inspections, sit in on conversations with the lender, marketing that is being to sell their house
- Hours of internet research and phone calls
Cashier/Customer Service
The Home Depot
Cornelius
09.2018 - 04.2020
- Cash out customers, keep work area clean and restocked, assist customers with any help they may need.
Server
Crafty Burg'r
Cornelius
03.2017 - 08.2018
- To greet and wait on customers.
- Run food, drinks.
- Do side work/clean and stock.
- Cash customers out and then bus and clean the tables.
- Set up the restaurant.
Server
Port City Club
Cornelius
05.2016 - 03.2017
- Greet and wait on customers
- Run food and drinks
- Sidework: stocking, cleaning, setting up restaurant, making set ups, polishing silverware
- Cash out customers
- Bus and reset tables
Esthetician
Hand & Stone Massage and Facial Spa Huntersville
Huntersville
10.2015 - 05.2016
- Client consultation
- Perform facials, waxing, microderm, peels
- Pull proper product for clients needs
- Set up/break down beds
- Clean and sterilize implements/equipment
- Discuss product for home care/ sales
Esthetician
Hand and Stone SouthPark
Charlotte
03.2014 - 10.2015
- Client Consultation
- Setup beds/breakdown beds
- Pull proper product based on patients needs
- Prepare steam towels/steamer
- Clean & sanitize room & implements
- Perform microderms
- Waxing
- Brow/lash tinting
- Chemical peels
- Skin analysis
- Laundry
- Product sales
Esthetician
Ahlara International
Mooresville
01.2013 - 03.2014
- Prepare room: make steam towels, make/ break down bed, clean and sterilze implements, laundry, general spa upkeep, skin analysis, facials, pull product for cleints based on their needs, hydraderms, high frequency
Server
Midtown Sundries Lake Norman
Cornelius
01.2010 - 12.2010
- Greet and wait on customers
- Sidework: stocking, cleaning, roll silverware
- Run food/ drinks
- Cash out customers
- Bus and reset tables
Server/ Asst manager
Kickapoo Tavern, Keystone Village
Keystone
02.2004 - 12.2009
- Greet and wait on customers
- Sidework: stocking, cleaning, roll silverware
- Train new servers
- Cash out customers
- Bus and reset tables
- Run food/ expo/ run drinks
- Do opening and closing computer entry, bank deposits
- Handle any customer complaints
Education
NC Real Estate License - Real Estate
Superior School of Real Estate
Charlotte, NC02.2020
Skills
- Management and leadership
- Team supervision
- Time management
- Data organization
- Sales proficiency
- Body waxing and dermabrasion
- Makeup application
- Restaurant operations
- Table management
- Team collaboration
- Attention to detail
- Effective communication
- Problem solving
- Multi-tasking
- Food safety
- Strong work ethic
- Check payment processing
- Order management
- Wine service
- Dining crew workflow optimization
- Table resetting
- Bill computation
- Point of sale (POS) system operations
- Item promotion
- Suggestive selling
- Menu item recommendation
- Positive and professional
- Menu memorization
- High volume dining
- Guest seating
- Table setting
- Food and beverage pairings
- Table setting arrangements
- Beverage preparation
- Table setting knowledge
- Dining area maintenance
- Guest relations management
- Service prioritization
- Allergy awareness
- Dining customer service
- Hospitality service expertise
- Liquor, wine, and food service
- Exceptional customer service
- Multitasking and organization
- Banquet coordination
- Team member support
- Relationship management
- Guest engagement
- Buffet setup and takedown
- Shift management
Certification
- Dermalogica Product Knowledge, Present
- PCA. Chemical peels: A Hands on Course, 03/01/13
- PCA Advanced Peeling Techniques: A Hands on Course, 02/01/14
- OBAGI systems, Present
- IAP: Hospitality Management, 03/01/25
- Real Estate Broker, Present
- PCA Skin biology & chemical peels, 05/01/12
- NC Real Estate, 04/01/20 to 06/30/35
Willing To Relocate
- St Petersburg Beach, FL
- Punta Gorda, FL
Personal Information
Authorized To Work: US for any employer
Affiliations
- Snowboarding
- Mountain biking
- (learning to) Paddle board
- Painting/ crafts
References
References available upon request.
Timeline
Server
Safe Harbor Peninsula Yacht Club
04.2024 - Current
NC Real Estate Broker/ Realtor
NextHome World Class
01.2022 - Current
Real Estate Broker/Realtor
NextHome Paramont
06.2020 - 12.2021
Cashier/Customer Service
The Home Depot
09.2018 - 04.2020
Server
Crafty Burg'r
03.2017 - 08.2018
Server
Port City Club
05.2016 - 03.2017
Esthetician
Hand & Stone Massage and Facial Spa Huntersville
10.2015 - 05.2016
Esthetician
Hand and Stone SouthPark
03.2014 - 10.2015
Esthetician
Ahlara International
01.2013 - 03.2014
Server
Midtown Sundries Lake Norman
01.2010 - 12.2010
Server/ Asst manager
Kickapoo Tavern, Keystone Village
02.2004 - 12.2009
NC Real Estate License - Real Estate
Superior School of Real Estate
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