Unity
Shane Samuelson
Winter Park,FL
Summary
Dependable and customer-focused professional excelling in fast-paced service environments. Proven ability to communicate effectively with guests, coordinate efficiently with team members, and maintain composure under pressure. Dedicated to providing exceptional service and ensuring a positive guest experience from arrival to departure.
Overview
5
5
years of professional experience
Work History
Game Designer
ChronoShade
05.2024 - 05.2026
- Designed engaging gameplay mechanics that enhanced user experience and retention.
- Collaborated with artists and developers to create immersive game environments.
- Conducted playtesting sessions to gather player feedback and refine game features.
- Developed comprehensive design documentation ensuring alignment across teams.
Food Runner
TopGolf
09.2024 - 06.2025
- Collaborated with kitchen and front-of-house teams to ensure seamless service during peak hours.
- Managed multiple high-volume orders while maintaining accuracy and speed.
- Delivered excellent customer service by promptly addressing guest needs.
- Assisted in upselling menu items to enhance guest satisfaction and revenue.
Assistant
Synowiecki Funeral Home
10.2021 - 08.2022
- Managed over 500 monthly phone inquiries regarding services and arrangements.
- Greeted and assisted 100+ guests weekly with professionalism and compassion.
- Organized viewing areas and coordinated with staff to maintain smooth operations.
Education
Bachelors - Science & Game Design
Full Sail University
Winter Park, FL07-2024
High School Diploma -
Bishop Ahr HS
Edison, NJ06-2022
Skills
- Excellent customer service and communication
- Strong attention to detail and professionalism
- Quick learner with efficient multitasking abilities
- Team-oriented and reliable under pressure
- Time management and organization
- Basic knowledge of safety and vehicle handling procedures
- Experience assisting guests and coordinating with service staff
- Prototyping and iteration
- Quality assurance testing
- Documentation and technical writing
- Multitasking
Software
Unreal Engine
Word
Google Docs
Excel Sheets
Google Slides
Timeline
Food Runner
TopGolf
09.2024 - 06.2025
Game Designer
ChronoShade
05.2024 - 05.2026
Assistant
Synowiecki Funeral Home
10.2021 - 08.2022
Bachelors - Science & Game Design
Full Sail University
High School Diploma -
Bishop Ahr HS
ADDITIONAL HIGHLIGHTS
- Proven ability to adapt quickly in new environments.
- Strong interpersonal and problem-solving skills.
- Committed to maintaining a high standard of guest service and presentation.