Shane Springer
Carmel,Indiana
Summary
Proven leader with extensive experience at Scrubs & Beyond, adept in enhancing customer satisfaction and streamlining operations. Excelled in team motivation and retail operations, significantly improving service quality. Skilled in money handling and fostering teamwork, consistently driving positive outcomes and operational excellence. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Full Time Assistant Manager
Scrubs & Beyond
07.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
Environmental Services Housekeeper
Johnson Memorial Health
08.2020 - 07.2021
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Warehouse Worker
Aldi Warehouse
10.2019 - 06.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 40 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
High School Diploma -
Greenwood Highschool
Greenwood, IN06.2015
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Retail Operations
- Customer Service
- Teamwork and Collaboration
- Multitasking
Timeline
Full Time Assistant Manager
Scrubs & Beyond
07.2021 - Current
Environmental Services Housekeeper
Johnson Memorial Health
08.2020 - 07.2021
Warehouse Worker
Aldi Warehouse
10.2019 - 06.2021
High School Diploma -
Greenwood Highschool
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