Shane Stashek
Schofield,WI
Summary
Dynamic Branch Manager with extensive experience in optimizing branch performance and implementing effective sales strategies. Strong background in coaching and mentoring teams, enhancing member satisfaction, and achieving organizational objectives through data-driven decision-making.
Overview
20
20
years of professional experience
Work History
Branch Manager
Connexus Credit Union
Rib Mountain, WI
12.2023 - Current
- Managed daily activities of the branch to uphold compliance with regulatory requirements and organizational policies.
- Designed and launched effective sales initiatives aimed at enhancing member engagement and satisfaction.
- Developed and delivered comprehensive training programs to enhance staff knowledge of credit union offerings and member service excellence.
- Analyzed branch performance metrics to identify areas for operational improvement and growth opportunities.
- Collaborated with senior leadership to establish short- and long-term strategic goals for the branch.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Monitored compliance with regulatory standards to maintain operational integrity.
- Promoted a collaborative workplace culture to strengthen teamwork, improve communication, and support staff professional growth.
Branch Manager
Associated Bank
Stevens Point, WI
09.2017 - 11.2023
- Oversaw operational compliance and policy implementation across branches in Merrill, WI and Stevens Point, WI to maintain organizational integrity.
- Guided staff development initiatives to enhance team performance and productivity.
- Developed and implemented strategic initiatives to improve customer satisfaction scores.
- Analyzed financial reports to identify trends and optimize branch profitability.
- Facilitated staff training programs to enhance service quality and operational expertise across teams.
- Fostered a culture of continuous improvement by encouraging staff feedback and incorporating suggestions into operational enhancements.
Relationship Banker
Associated Bank
Schofield, WI
07.2014 - 09.2017
- Cultivated strong client relationships to enhance customer satisfaction and retention.
- Guided clients through complex financial products, ensuring informed decision-making.
- Collaborated with team members to develop tailored banking solutions for diverse clientele.
- Executed daily transactions accurately while maintaining compliance with banking regulations.
- Analyzed customer financial needs to recommend appropriate products and services.
Store Leader
Kwik Trip
Wausau, WI
01.2006 - 07.2014
- Developed strong leadership skills with the ability to motivate and guide a diverse team of 25-30 employees in a fast-paced, high-profit environment.
- Oversaw all aspects of running a retail/food location
- Trained and mentored team members, fostering a collaborative work environment.
- Managed scheduling and staffing, aligning team resources with peak business demands.
Education
Bachelor of Science - Business Administration
University of Wisconsin, Stevens Point
Stevens Point, WI01-2005
Skills
- Branch operations management
- Coaching and mentoring
- Strong team-builder
- Verbal/written communication
- Training and development
- Goals and performance
Timeline
Branch Manager
Connexus Credit Union
12.2023 - Current
Branch Manager
Associated Bank
09.2017 - 11.2023
Relationship Banker
Associated Bank
07.2014 - 09.2017
Store Leader
Kwik Trip
01.2006 - 07.2014
Bachelor of Science - Business Administration
University of Wisconsin, Stevens Point