Shane Stephenson
Jacksonville,IL
Summary
Dynamic Business Consultant at Health Care Service Corporation (HCSC) with expertise in insurance policy creation and stakeholder management. Successfully led presentations to senior leadership, driving cost savings and operational effectiveness. Proven ability to mentor teams and streamline document management processes, ensuring compliance and enhancing client satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Consultant
Health Care Service Corporation, HCSC
Jasonville, IL
10.2012 - 03.2025
- Created insurance policies from scratch based on what the customers' needs and requirements were.
- Renewed insurance policies for global corporations.
- Emergent contact for immediate assistance with insurance issues.
- Direct contact for key stakeholders within the companies, i.e., President, VP, CEO, CFO, etc.
- Worked with Membership on file feeds, transfers, updating/canceling of members, as well as having a direct line to add individuals in the moment of medical emergencies.
- Reviewed ID cards to proofread all numbers, including deductible and out-of-pocket maximum.
- Lead refresher courses on how to perform job functions effectively, with presentations to all Business Consultants.
- Presented annual presentations to senior leadership in multiple categories, including cost savings, effectiveness, strengths, and areas of improvement.
- Utilized document management in order to organize company files, stay up to date, and ensure all data was easily accessible.
- Facilitated stakeholder meetings to align on business objectives and strategies.
Education
Bachelor of Arts - Psychology
Illinois College
Jacksonville, IL05-2012
Skills
- Insurance policy creation
- Stakeholder management
- Data analysis
- Insurance compliance
- Presentation skills
- Document management
- Client consultation
- Team leadership
- Project management
- Time management
- Training and mentoring
Affiliations
- Extremely punctual
- Never Missed a Meeting
- Not afraid to step up, step in, or provide presentations to the entire team including senior leadership
- Extremely dependable, trustworthy, and always ensure job completion timely
Accomplishments
- I've been a lead in most all positions that I've been in
- I've mentored in every position that I've held with Health Care Service Corporation - Blue Cross Blue Shield.
- Prior to HCSC I held Vice President once and President three times of my Literary Society where we conducted multiple presentations annually to Illinois College peers, students, board members, deans, and Presidents.
Certification
- Major in Psychology
- Minor in Spanish
Languages
Spanish
Limited
References
References available upon request.
Timeline
Business Consultant
Health Care Service Corporation, HCSC
10.2012 - 03.2025
Bachelor of Arts - Psychology
Illinois College
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