Shane Stouffer
Progressive Workshop of Armstrong County
Kittanning,PA
1
Language
6
years of professional experience
Compassionate Care Provider experienced in delivering comprehensive support to diverse client populations. Fostered positive relationships through effective communication and interpersonal skills. Maintained safe and supportive environments tailored to individual needs.
Work History
Direct Support Professional
5 Months- Advocated for clients' needs to secure essential support and access to community resources and programs. within community resources and programs.
- Supported clients during crises to help manage challenging behavior and facilitate peaceful interactions. intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted individuals with daily activities, ensuring comfort and safety.
- Documented client progress and behavioral data to inform care assessments and improve individualized support.
- Maintained thorough progress notes to monitor client achievements and behavioral changes, facilitating timely interventions from the interdisciplinary team.
Administrative Assistant
5 Years 7 Months- Managed scheduling and communication for service appointments, ensuring customer satisfaction.
- Scheduled appointments and maintained orderly calendar to optimize time management.
- Coordinated daily office operations to enhance workflow efficiency.
- Resolved calls and inquiries efficiently to enhance customer experience.
- Organized financial documents to streamline record-keeping processes.
- Created and documented service invoices.
Education
Master of Arts - Human Resources And Employment Relations
- 3.91 GPA
Bachelor of Arts - Psychology
.
Associate of Arts - Psychology
- 3.73 GPA
- Magna Cum Laude
Skills
Behavioral support
Crisis intervention
Life skills training
Behavior redirection
De-escalation
Client support
Progress tracking
Active listening
Verbal communication
Building relationships
Teamwork
Empathy and patience
Languages
English
COURSES
- Interpersonal and Group Dynamics, La Roche University
- Career and Professional Development in Psychology, La Roche University
- Counseling Theories and Method I & II, La Roche University
- Processes of Collective Bargaining, Indiana University of Pennsylvania
- Dispute Settlement, Indiana University of Pennsylvania
- Human Resources for Public Sector, Indiana University of Pennsylvania
Timeline
Direct Support Professional
Progressive Workshop of Armstrong County
03.2026 - CurrentRead More
Administrative Assistant
S.I.R. Auto Service
06.2020 - 01.2026Read More
Indiana University of Pennsylvania
Master of Arts from Human Resources And Employment Relations
Read More
La Roche College
Bachelor of Arts from Psychology
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Butler County Community College
Associate of Arts from Psychology
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