Shane Tumlinson
Pasadena,MD
Summary
Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Overview
11
11
years of professional experience
Work History
OMNI Order Fulfillment
BJ’s Wholesale Club
03.2024 - Current
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Resolved problems, improved operations and provided exceptional service.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
Digital Content Manager
Twitch Inc.
09.2019 - Current
- Approved, reviewed and edited content flowing to website.
- Conceptualized, planned and executed original designs for wide range of website properties.
- Demonstrated leadership skills in managing projects from concept to completion.
- Utilized analytics and site metrics to determine areas of improvement.
Supervisor of Operations
Harbor Freight Tools USA
05.2014 - 08.2019
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma -
North County High School
Glen Burnie, MD06-2013
Skills
- Time management
- Record keeping
- Order ticket reading
- Cash drawer balancing
- Customer service
- Cash register systems
- Records maintenance
- Sales transactions
- Retail merchandising
- Money handling
- Data entry
- Customer inquiries
- Adaptability and flexibility
Timeline
OMNI Order Fulfillment
BJ’s Wholesale Club
03.2024 - Current
Digital Content Manager
Twitch Inc.
09.2019 - Current
Supervisor of Operations
Harbor Freight Tools USA
05.2014 - 08.2019
High School Diploma -
North County High School
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