Shane West
Clovis,CA
Summary
Experienced professional with extensive background in law and security, complemented by strong skills in hotel front desk operations and communications. Adept at maintaining safety, providing exceptional customer service, and managing effective communication in fast-paced environments. Dedicated to ensuring security and guest satisfaction through reliable and professional service.
Overview
36
36
years of professional experience
Work History
Author
Champion Publications
Clovis, California
05.2000 - Current
- Collaborated with editors to refine manuscripts and ensure clarity.
- Applied strong writing, editing and proofreading abilities to each assignment to produce best possible content.
- Researched topics thoroughly to enhance content authenticity and depth.
- Managed multiple writing projects simultaneously while meeting deadlines.
- Generated ideas for new articles or books based on current trends in the industry.
- Reviewed submissions from other authors prior to publication in order to provide constructive feedback.
- Mentored aspiring writers through workshops and one-on-one sessions.
- Developed relationships with key industry contacts such as booksellers or magazine editors.
- Provided consultation services regarding issues related to copyright laws and publishing rights.
President
Champion Ministries
Clovis, California
06.1990 - Current
- Led strategic planning meetings to align ministry goals with community needs.
- Established partnerships with local organizations to broaden outreach efforts.
- Mentored staff and volunteers to foster leadership skills within the ministry team.
- Oversaw budget planning for ministry activities and resource allocation.
- Conducted outreach activities to engage with members of the local community.
- Developed evangelistic outreach programs to engage community members effectively.
- Scheduled speaking engagements at various churches, schools, and organizations.
- Ensured compliance with all applicable laws concerning religious institutions.
Overnight Shuttle Driver
Courtyard by Marriott
Clovis, California
03.2024 - 02.2026
- Coordinated schedules with hotel staff to ensure timely departures and arrivals for major airlines.
- Executed efficient scheduled pickups for individual customers and groups, contributing to seamless travel experiences.
- Provided exceptional customer service by addressing guest inquiries promptly, ensuring satisfaction during travel.
- Enhanced travel experiences through effective communication with guests.
- Ensured passenger comfort by adjusting air conditioning and heating systems based on individual preferences.
- Reported incidents or irregularities during shifts to supervisor or dispatch team.
Hotel Front Desk
Homewood Suites by Hilton
Ontario, California
09.2021 - 10.2023
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Determined customer requirements for improved service of customers promptly and efficiently.
Hotel Security Officer
Four Seasons Hotel
Nashville, Tennessee
09.2015 - 01.2019
- Monitored hotel premises to ensure guest and staff safety.
- Conducted regular patrols, identifying potential security risks.
- Coordinated with local authorities to address incidents swiftly.
- Managed access control by verifying guest and staff credentials.
- Assisted in emergency response drills and safety training for hotel staff.
- Documented incidents and prepared detailed reports for management review.
- Collaborated with front desk to address guest security concerns effectively.
- Patrolled facilities and served as general security presence and visible deterrent to crime and rule infractions.
- Enforced hotel rules and regulations regarding guest behavior.
Security Assistant
Show Dog Nashville
Nashville, Tennessee
07.2006 - 12.2011
- Coordinated with law enforcement to strengthen security measures at events.
- Conducted threat assessments and developed comprehensive emergency response plans.
- Protected sensitive client data by implementing strict access controls., ensuring protection of client privacy and security.
- Provided personal security for high-profile clients during public appearances.
- Prepared detailed incident reports after security breaches on client premises.
- Assisted with crowd control at events, monitoring access points for authorized entry.
- Patrolled crowds to maintain order and promote overall security.
Education
High School Diploma -
Fresno High School
Fresno, CA06-1984
Some College (No Degree) - Police Academy
Fresno City College
Fresno, CASkills
- Reader engagement
- Effective communication
- Time management
- Social media marketing
- Event coordination
- Customer service
- Front desk operations
- Conflict resolution
- Team collaboration
- Security protocols
Timeline
Overnight Shuttle Driver
Courtyard by Marriott
03.2024 - 02.2026
Hotel Front Desk
Homewood Suites by Hilton
09.2021 - 10.2023
Hotel Security Officer
Four Seasons Hotel
09.2015 - 01.2019
Security Assistant
Show Dog Nashville
07.2006 - 12.2011
Author
Champion Publications
05.2000 - Current
President
Champion Ministries
06.1990 - Current
High School Diploma -
Fresno High School
Some College (No Degree) - Police Academy
Fresno City College