Shane Wilson
San Antonio,TX
Summary
Dynamic Warehouse Manager and skilled Maintenance Technician with a proven track record at Rider Wash Systems and Swiftwater Car Wash. Excelled in optimizing processes and equipment maintenance, enhancing customer satisfaction and team performance. Demonstrates exceptional problem-solving abilities and a commitment to continual improvement. Expert in forklift operations and fostering positive workplace culture.
Overview
9
9
years of professional experience
Work History
Warehouse Manager
Rider Wash Systems
12.2022 - Current
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Collaborated closely with sales department to address any issues related to product availability or shipment delays.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Maintenance Technician
Swiftwater Car Wash
06.2015 - 07.2021
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Inspected and maintained equipment to keep items in top working condition.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Thomas Jefferson High School
San Antonio, TXAutomotive Engineering
South Texas Vocational Institute
San Antonio, TX07.2016
Skills
Forklift Operations
Troubleshooting skills
Problem solving ability
Hand and power tools
Equipment installation
Heavy lifting
Maintenance and Repair
Dependable and Responsible
Timeline
Warehouse Manager
Rider Wash Systems
12.2022 - Current
Maintenance Technician
Swiftwater Car Wash
06.2015 - 07.2021
Thomas Jefferson High School
Automotive Engineering
South Texas Vocational Institute
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