Shane Wright
Syracuse,NY
Summary
Highly motivated with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Performance history of developing strong collaborative relationships. Known for exemplary team-building and project oversight/ management skills.
Overview
4
4
years of professional experience
Work History
Sales Development Representative
Mitratech
07.2024 - Current
- Lead Qualification: Review and assess inbound leads from various marketing channels, ensuring they meet predefined criteria for potential sales opportunities.
- Initial Outreach: Engage with prospects via phone, email, and LinkedIn to introduce our solutions and explore their business needs.
- Customer Discovery: Conduct initial discovery calls to understand pain points, challenges, and goals, ensuring alignment with our product offerings.
- Pipeline Development: Collaborate with sales and marketing teams to help build and maintain a robust pipeline of qualified leads.
- CRM Management: Utilize CRM tools (e.g., Salesforce) to track interactions, update lead information, and ensure timely follow-ups.
- Collaboration & Feedback: Work closely with account executives and marketing to provide insights and feedback that improve the lead generation process.
Membership Sales Representative
Crunch Fitness
10.2022 - Current
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
- Performed cold-calling and follow-ups with leads to secure new revenue.
Sales Associate/Fundraising Coordinator
SaveAround
01.2022 - Current
- Scouted, acquired, and retained new clients to advertise in the coupon book through business-to-business sales.
- Worked with marketing team on planning/ development and delivery of creative campaigns to support fundraising activities.
- Developed sales analyses to ensure growth and expansion.
Sales Associate/Data Analyst
Hamptons Collegiate Baseball League: HBCL
06.2022 - 08.2022
- Coordinated/ managed merchandise sales and league sponsorships
- Analyzed and recorded individual player and team statistics for college and professional scouts use.
- Created data models to support decision-making processes.
Sales and Marketing Assistant & Associate
CHC Group, Inc
05.2021 - 06.2022
- Execute outbound calling campaigns to generate qualified leads and set up appointments to close new opportunities.
- Identify and develop relationships with industry professionals generating new business opportunities.
- Coordinate and assist in the proposal process with the marketing and project management teams.
Education
Bachelor of Science - Communication And Rhetorical Studies
Syracuse University
Syracuse, NY05.2023
Skills
- Internal and External Communications
- Sales Methodologies
- Cold Prospecting
- Lead Generation
- Customer Service/ Satisfaction
- Negotiation/ Conflict Resolution
- Leadership/ Project Coordination
- Data Analysis
Timeline
Sales Development Representative
Mitratech
07.2024 - Current
Membership Sales Representative
Crunch Fitness
10.2022 - Current
Sales Associate/Data Analyst
Hamptons Collegiate Baseball League: HBCL
06.2022 - 08.2022
Sales Associate/Fundraising Coordinator
SaveAround
01.2022 - Current
Sales and Marketing Assistant & Associate
CHC Group, Inc
05.2021 - 06.2022
Bachelor of Science - Communication And Rhetorical Studies
Syracuse University
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