Shanea Bia
Reno ,NV
Summary
Compassionate, dependable, and detail-oriented professional with experience providing customer service and supporting children and families through community volunteer work. Strong communication, organization, computer and problem solving skills with a patient and respectful approach when working with others. Proficient in Microsoft Office and comfortable learning new computer systems and procedures. Interested in supporting women, infants, children and families through participant-centered services and committed to completing required WIC, nutrition, and breastfeeding training.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Boys and Girls club
Volunteer Work
Reno, Nevada
07.2023 - 06.2025
- Volunteer as needed to support programs and activities for children and youth.
- Supported staff efforts to maintain effective program execution. with maintaining a welcoming, safe, and a environment.
- Interact with children and families in a patient, respectful, and supportive manner.
- Assist with activities, organization, and general program needs as requested.
- Work collaboratively with staff and other volunteers to support daily activities and program needs.
- Demonstrate dependability, flexibility, and a willingness to assist wherever needed.
Big Lots
Cashiers
Reno, Nevada
11.2022 - 05.2023
- Provided friendly and respectful customer service while assisting individuals with purchases, questions, returns and other needs.
- Communicated clearly with customers and helped resolve concerns in a patient and professional manner.
- Processed transactions accurately and efficiently while maintaining attention to detail.
- Assisted customers with product information and directed questions to the appropriate team member when additional assistance was needed.
- Maintain a clean, organized, and welcoming checkout and customer service area.
- Worked collaboratively with team members to support daily operations during busy periods.
- Assisted with inventory, merchandise restocking, and organization of products and supplies.
- Demonstrated patience, professionalism, and strong problem-solving skills responding to different customer needs
Education
High School Diploma -
Ganado High School
Ganado, AZ05-2013
Professional Development
Skills
- Computer Skills
- Microsoft Office
- Data entry and information processing
- Email and electronic communication
- Comfortable learning new software and database systems
Languages
English
Professional
Navajo
Professional
Timeline
Boys and Girls club
Volunteer Work
07.2023 - 06.2025
Big Lots
Cashiers
11.2022 - 05.2023
High School Diploma -
Ganado High School
Professional Development