Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanea Booze-Smith

East Hartford,Connecticut

Summary

Dynamic psychiatric technician with a proven track record at ECHN Health Services, skilled in crisis intervention and de-escalation techniques. Adept at patient assessment and behavioral management, fostering a safe environment for diverse populations. Committed to enhancing mental health support through empathetic communication and effective treatment management.

Overview

5
5
years of professional experience

Work History

Psychiatric Technician

ECHN Health Services
09.2022 - Current
  • Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
  • Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
  • Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
  • Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.

DETENTION SCREENER

Juvenile Detention Center
03.2020 - 04.2022
  • Developed training materials for new screeners on best practices, improving overall team efficiency and consistency in evaluation methods.
  • Complied with all federal, state, and local regulations as well as company rules.
  • Maintained accurate reports and records on [Subject] and [Subject].
  • Evaluated pre-employment assessments results to ensure proper alignment between candidate skills and position requirements.

Education

GOODWIN
East Hartford, CT
05-2024

Skills

  • Clinical documentation
  • Incident reporting
  • Developmental disabilities support
  • De-escalation techniques
  • Vital signs documentation
  • Behavioral management
  • Suicide prevention
  • Emergency response
  • Patient assessment
  • Treatment management
  • Behavior monitoring
  • Mental health support
  • Direct patient care
  • Multidisciplinary collaboration
  • Individual counseling
  • Activity planning

Timeline

Psychiatric Technician

ECHN Health Services
09.2022 - Current

DETENTION SCREENER

Juvenile Detention Center
03.2020 - 04.2022

GOODWIN