ShaNea Haines
Columbus,OH
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Home Care Provider
Compassionate Caregivers
09.2024 - Current
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Claims Correspondent
Progressive
10.2021 - Current
- Met deadlines to provide relevant information quickly to staff and general public.
- Managed numerous simultaneous assignments while maintaining a high level of organization and attention to detail.
- Mentored junior correspondents, improving overall quality of reporting within team.
- Edited, proofread and fact-checked content for accuracy.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Education
Associate of Applied Science - Business Management
Youngstown State University
Youngstown, OH05-2025
Skills
- Compassionate caregiving
- Patient care
- Meal preparation
- Housekeeping
- Team collaboration
- Deadline management
- Proofreading
- Checking facts
- Customer service
Timeline
Home Care Provider
Compassionate Caregivers
09.2024 - Current
Claims Correspondent
Progressive
10.2021 - Current
Associate of Applied Science - Business Management
Youngstown State University
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