Shanea Townsend
Waldorf,MD
Summary
Resourceful Special Police Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations. Security focused and diligent guard skilled at protecting personnel and the premises. Anticipates trouble and takes steps to intervene and diffuse using keen eye of detail.
Overview
16
16
years of professional experience
Work History
Special Police Officer
Excalibur Associates
05.2020 - Current
- Monitored criminal activity in community to identify suspicious activity.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Responded to emergency calls to provide assistance to citizens in need.
Protection Security Officer/ Security Asst.
American Eagle Protection Services
07.2007 - 05.2020
- Enforced speed and parking laws by issuing citations and tickets after infractions.
- Reported safety and fire hazards observed on routine patrols and during inspections.
- Addressed public questions, complaints and requests and provided necessary assistance.
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Activated applicants PIV cards
- Pre-enrolling customers in the USAccess system for PIV card
- Assume overall responsibility for for safety and security of designated areas
- Collected, preserved and analyzed evidence found at crime scenes.
- Patrol designated areas in accordance with outlined security procedures
- Responds to medical emergencies
- Process visitors and employees who need to gain access to the building
Education
Associate of Science - Health Management
Prince Georges Community College
Upper Marlboro12.2024
Certification - Medical Assisting
Sanz Schools
Washington DC03.2005
High School Diploma -
Eastern Senior High School
Washington DC06.2002
Skills
Communication
Microsoft Office Suite
CPR and First Aid
Oleoresin Capsicum Cert
40 hr 9mm/A1 qualification
USAcess System
Identification Management System
Special Police Officer License
DHS Suitability Clearance
Timeline
Special Police Officer
Excalibur Associates
05.2020 - Current
Protection Security Officer/ Security Asst.
American Eagle Protection Services
07.2007 - 05.2020
Associate of Science - Health Management
Prince Georges Community College
Certification - Medical Assisting
Sanz Schools
High School Diploma -
Eastern Senior High School
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