SHANEAKA BLUEFORD
Modesto
Summary
Dynamic professional skilled in customer service and inventory management across varied roles. Expertise in training staff, managing operations, and enhancing service quality while maintaining strong communication and problem-solving abilities. Committed to fostering positive customer experiences and operational excellence in fast-paced settings.
Overview
6
6
years of professional experience
Work History
Inventory Control Coordinator
Stanford Health Care
Palo Alto
03.2024 - 05.2024
- Analyzed inventory data, enhancing stock levels and organization.
- Coordinated inventory operations, ensuring accuracy and efficiency of supply locations.
- Collaborated with multiple departments, facilitating timely access to critical supplies.
Logistics Associate
Stanford Health Care
Palo Alto
01.2024 - 03.2024
- Collaborated with clinical teams to identify and resolve supply issues, ensuring uninterrupted service delivery.
- Maintained accurate inventory records and supply distribution.
- Responded to urgent requests, delivering timely solutions that supported hospital operations.
- Assisted in training and onboarding new employees, enhancing team readiness and integration.
Production Associate
Tesla
Fremont
05.2023 - 11.2023
- Operated in fast-paced manufacturing environment, ensuring adherence to quality standards.
- Adhered to safety procedures and collaborated with team members to achieve production goals.
- Operated assembly line machinery to produce high-quality electric vehicle components.
- Collaborated with team members to streamline production processes and improve efficiency.
- Conducted quality checks on finished products to ensure compliance with Tesla standards.
Amazon Delivery Associate
First Logistics
Livermore
10.2022 - 05.2023
- Delivered packages safely and efficiently, ensuring positive customer interactions.
- Managed deliveries and resolved delivery issues using handheld technology.
Player Services Supervisor
Sky River Casino
Elk Grove
07.2022 - 09.2022
- Provided exceptional guest service, effectively resolving customer concerns to enhance satisfaction.
- Managed memberships, rewards, and account inquiries to streamline customer experiences.
- Coordinated promotions, events, and customer engagement activities to boost participation.
Players Club Representative
Jackson Rancheria Casino Resort
Jackson
07.2019 - 07.2022
- Resolved guest concerns with professionalism and efficiency, ensuring guest satisfaction and loyalty.
- Built positive relationships through personalized customer service, fostering guest engagement and retention.
- Managed player accounts, assisting guests with rewards and promotional programs to enhance their overall experience.
Ambassador
Black Oak Casino Resort
Tuolumne
10.2018 - 06.2019
- Delivered exceptional customer service, enhancing guest experience through effective promotion and rewards program assistance.
- Coordinated special events, achieving performance goals and contributing to overall event success.
- Facilitated guest interactions to enhance overall customer experience.
- Coordinated events and activities to promote engagement within the resort.
- Provided information on amenities and services to assist guests effectively.
Education
Some College (No Degree) - Respiratory Therapy
Modesto Junior College
Modesto, CA06-2026
G.E.D. - General Education
Elk Grove Adult Community Education
Elk Grove, CASkills
- Inventory Analysis
- Stock Management
- Inventory Auditing
- Supply Chain Coordination
- Logistics Coordination
- Process Optimization
- Microsoft Office
- Problem Solving
- Time Management
- Team Collaboration
- Conflict Resolution
- Communication
Timeline
Inventory Control Coordinator
Stanford Health Care
03.2024 - 05.2024
Logistics Associate
Stanford Health Care
01.2024 - 03.2024
Production Associate
Tesla
05.2023 - 11.2023
Amazon Delivery Associate
First Logistics
10.2022 - 05.2023
Player Services Supervisor
Sky River Casino
07.2022 - 09.2022
Players Club Representative
Jackson Rancheria Casino Resort
07.2019 - 07.2022
Ambassador
Black Oak Casino Resort
10.2018 - 06.2019
Some College (No Degree) - Respiratory Therapy
Modesto Junior College
G.E.D. - General Education
Elk Grove Adult Community Education