Shanean Jackson
Troutdale,OR
Summary
Family support professional with reputation for achieving impactful results through strategic planning and execution. Proven ability to foster collaborative environment and adapt to evolving needs, ensuring reliable support for families. Known for strong communication skills and empathetic problem-solving.
Experienced with family support and advocacy, ensuring holistic family well-being. Utilizes effective communication and collaborative approaches to meet dynamic needs. Strong understanding of family dynamics and support systems, fostering positive outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Family Partner
Oregon Family Support Network
Salem, OR
11.2025 - Current
- Facilitated communication between families and service providers to enhance support networks.
- Collaborated with multidisciplinary teams to implement effective intervention strategies for children.
- Mentored new Family Partners, sharing best practices to improve service delivery and engagement.
- Analyzed feedback from families to refine program offerings and enhance overall satisfaction.
- Collaborated with community organizations to coordinate resources and support services for families.
- Conducted assessments to identify family strengths, challenges, and necessary interventions.
Family Peer Support
Youth Villages
Portland, OR
07.2024 - 01.2026
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
- Increased awareness of and supported participation in self-help and advocacy organizations.
- Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
- Communicated with individuals' family members, offering information, and insight into support services available at community level.
- Developed individualized care plans, ensuring alignment with family needs and goals.
- Coordinated workshops and training sessions for parents on advocacy and resource navigation.
- Supported families in crisis management, providing guidance and emotional support during challenges.
- Assisted families in accessing appropriate financial assistance programs, alleviating the financial burden of educational expenses.
- Strengthened family connections by providing support and guidance in navigating community resources.
DSP
Kangaroo care
Portland, OR
07.2023 - 12.2024
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders
- Facilitated social interactions between participants and their peers in the community
- Accompanied individuals on outings to promote independence and integration into the community
- Assisted in planning and implementing recreational activities for participants
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor
- Provided guidance and support to ensure safety of individuals served
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living
- Maintained clean and well-organized environment for client happiness and safety
- Followed care plan and directions to administer medications
- Assisted individuals in development of social skills to become integrated in community
- Assisted individuals in learning and developing new skills
- Tracked and reported clients' progress based on observations and conversations
Caregiver
BrightStar Care of West Portland
Portland, OR
07.2022 - 01.2024
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities
- Prepared meals according to dietary requirements and assisted with feeding when necessary
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs
Education
High School Diploma -
Continental Academy
Florida01-2008
Skills
- Adaptable and flexible
- Dependable and reliable worker
- Quick learner
- Eager to learn new things
- Honest and trustworthy
- Positive attitude
- Team player
- Professional
- Self-motivated
- Accurate and detail oriented
- Patient and tactful
- Great communicator
- Attention to details
- Interpersonal skills
- Data entry
- Dependable
- Detail oriented
- Fast
- Communicator
- Organizational skills
- Speaking
- Scheduling
- Supervision
- Teamwork
- Transportation
- Office equipment proficiency
- Technologically savvy
- Professional boundaries
- Confidentiality adherence
- Motivational interviewing
- Multicultural competence
- Family engagement
- Resource navigation
- Self-care promotion
- Service planning
- Empathy development
- Resilience building
- Documentation proficiency
- Case coordination
- Parenting education
- Case tracking and follow up
- Effective communication
- Community resource coordination
- Relationship building
- Community resources
- Client advocacy
- Behavioral management
- Appointment scheduling
- Relationships and rapport
- Crisis intervention
Certification
THW- Family Support specialist 10/2024-10/2027
Timeline
Family Partner
Oregon Family Support Network
11.2025 - Current
Family Peer Support
Youth Villages
07.2024 - 01.2026
DSP
Kangaroo care
07.2023 - 12.2024
Caregiver
BrightStar Care of West Portland
07.2022 - 01.2024
High School Diploma -
Continental Academy