Shanedra Sephus
Austin,TX
Overview
1
1
Certification
15
15
years of professional experience
Work History
Security Officer
GardaWorld Security Services US/ Allied Universal
Austin, TX
06.2022 - Current
- Monitored entry and exit of employees, visitors, and other persons to enhance site security and mitigate theft risks.
- Patrolled industrial and commercial premises to spot intrusion signs and check doors, windows, and gates.
- Responded promptly to alarms and emergencies, coordinating with local authorities to ensure swift resolution and maintaining safety.
- Recorded daily activities and reported irregularities including equipment damage, property damage, theft, unauthorized persons, and unusual incidents to ensure timely response and resolution.
- Engaged with employees and managers to troubleshoot and find solutions for various work-related challenges.
Compliance Analyst
TEXAS DEPARTMENT OF INSURANCE
Austin, TX
05.2022 - Current
- Reviewed applications and related documents for completeness, ensuring adherence to compliance requirements.
- Verified documentation against compliance standards and communicated deficiencies to resolve issues.
- Maintained detailed database of compliance data, activities and actions taken.
- Organized detailed office records, entering and retrieving data to maintain accuracy and accessibility.
Lab Assistant
Clinical Pathology Laboratories
Austin, TX
04.2018 - 05.2022
- Prepared samples (body fluids, including blood and urine) and reagents for testing according to established protocols, ensuring compliance with safety and quality standards.
- Collected, labeled, and stored lab samples according to laboratory specifications, maintaining sample integrity for accurate testing.
- Trained new staff on standard operating procedures and laboratory techniques to ensure consistent quality in testing.
- Engaged in additional training and courses to enhance laboratory skills and knowledge, contributing to overall team competency.
Laboratory Processor
Discover Labs
Austin, TX
02.2021 - 03.2022
- Set up, maintained, calibrated, and tested sterility of medical laboratory equipment to ensure compliance with safety standards.
- Prepared standard volumetric solutions and reagents for accurate sample analysis.
- Collaborated with team members to enhance sample handling procedures, improving workflow efficiency.
- Entered patient data into the system and scanned and built plates.
Program Specialist/ Data entry
Boys & Girls Clubs of America
Austin, TX
10.2019 - 11.2020
- Coordinated multiple programs across organization to ensure alignment and effectiveness.
- Tracked program budgets and goals from kickoff to completion, ensuring accountability and transparency.
- Managed daily activities for staff and students, facilitating smooth operations and engagement.
- Evaluated program effectiveness through participant feedback and data analysis methods.
Security Officer
Allied Universal
Austin, TX
02.2018 - 04.2018
- Monitored entrances and exits of employees, visitors, and other persons to safeguard premises against theft.
- Patrolled industrial or commercial premises to spot intrusion signs and check doors, windows, and gates for security.
- Responded to alarms and emergencies, coordinating effectively with local authorities.
- Documented daily activities and irregularities, highlighting incidents of equipment damage, property damage, theft, unauthorized persons, or unusual occurrences.
Enrollment Broker/ Data Entry
MAXIMUS
Austin, TX
01.2015 - 02.2018
- Assisted prospects with completion of enrollment applications over phone with accurate information consistent with Medicaid, CHIP, and enrollment guidelines.
- Answered incoming calls from prospective members, identifying assistance needs and providing relevant information.
- Asked appropriate questions, listened actively, and documented specific questions or issues in computer systems.
- Entered and validated information in databases and software programs to ensure data accuracy.
- Compiled, sorted, and verified data accuracy before data entry.
- Consistently met attendance and performance goals, contributing to team objectives. for attendance and other performance criteria.
Correctional monitor
Austin transitional center
Austin, TX
09.2013 - 05.2014
- Executed head counts to confirm presence of all clients, maintaining safety protocols. to ensure that each client is present.
- Conducted inspections of locks, doors, and gates in correctional facilities to assess security integrity. of locks, doors, and gates at correctional facilities to ensure security and help prevent escapes.
- Observed client behavior in housing units and during activities to ensure adherence to policies and regulations. of clients in housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence.
- Performed client searches and dorm shakedowns to ensure safety by removing valuables and contraband. and conduct shakedowns of dorms for valuables and contraband, such as weapons or drugs.
Office Receptionist
Express Commercial Cleaning
Round Rock, TX
09.2011 - 08.2013
- Used computer systems for office tasks, data entry, and routine administrative support.
- Answered phone calls, shared caller information, took messages, and routed calls to correct staff.
- Entered and updated database records with accurate information.
- Organized paper and digital filing systems, tracked records, and updated documents as needed.
Education
High School Diploma -
Manor High School
Manor, TX06-2009
Some College (No Degree) - Criminal Justice
Austin Community College
Austin, TXSome College (No Degree) - Criminal Justice
Huston-Tillotson University
Austin, TXSome College (No Degree) - Forensic Science
St. Edwards University
Austin, TXSkills
- CPR and first aid
- Guest services and relations
- Microsoft Office proficiency
- Data entry skills
- Patrolling and access control
- Emergency preparedness
- Critical thinking abilities
- Attention to detail
- Customer service
- Incident reporting and documentation
- De-escalation techniques
- Time management
- Emergency response
- Incident reporting
Personal Information
- Driving License: Yes
- Work Permit: Authorized to work in the US for any employer
Certification
- Guard Card, Basic First Aid certificate, CPR Certification, Driver's License
Timeline
Security Officer
GardaWorld Security Services US/ Allied Universal
06.2022 - Current
Compliance Analyst
TEXAS DEPARTMENT OF INSURANCE
05.2022 - Current
Laboratory Processor
Discover Labs
02.2021 - 03.2022
Program Specialist/ Data entry
Boys & Girls Clubs of America
10.2019 - 11.2020
Lab Assistant
Clinical Pathology Laboratories
04.2018 - 05.2022
Security Officer
Allied Universal
02.2018 - 04.2018
Enrollment Broker/ Data Entry
MAXIMUS
01.2015 - 02.2018
Correctional monitor
Austin transitional center
09.2013 - 05.2014
Office Receptionist
Express Commercial Cleaning
09.2011 - 08.2013
High School Diploma -
Manor High School
Some College (No Degree) - Criminal Justice
Austin Community College
Some College (No Degree) - Criminal Justice
Huston-Tillotson University
Some College (No Degree) - Forensic Science
St. Edwards University