Shaneea A. Selby
North Las Vegas
Summary
Dynamic professional with a proven track record at Serenity Wellness, excelling in operations leadership and team development. Expert in workflow optimization and documentation accuracy, driving significant improvements in efficiency. Adept at strategic planning and conflict resolution, fostering a collaborative environment that enhances performance and achieves organizational goals.
Overview
13
13
years of professional experience
Work History
Accounts Receivable Clerk
Golden Entertainment
Las Vegas
12.2025 - Current
- Processed invoices, credit memos, and related documents to maintain accurate accounts receivable records.
- Resolved customer billing issues to expedite receipt of overdue payments and maintain positive customer relationships.
- Tracked outstanding balances using accounting software to ensure timely collections.
Clinical Director
Serenity Wellness
01.2022 - 01.2025
- Led clinical and administrative operations, enhancing accuracy and workflow efficiency.
- Coached and developed staff, fostering team cohesion and enhancing overall performance.
- Developed intake processes, streamlining documentation standards and reducing turnaround time.
- Managed departmental budgets and ensured alignment with policy requirements.
Assistant Clinical Director
Silver State Health & Community
01.2018 - 01.2022
- Oversaw clinical operations, ensuring policy compliance and optimizing workflow execution.
- Managed complex inquiries, facilitating effective cross-team communication to enhance problem resolution.
- Trained staff on documentation procedures and compliance requirements, improving overall adherence to protocols.
Operations Manager
Toys R Us
01.2013 - 01.2018
- Led a team of 65+ employees in high-volume retail operations.
- Enhanced inventory accuracy and addressed operational discrepancies to streamline processes.
- Developed training programs to standardize processes and ensure consistent employee performance.
Education
High School Diploma -
Skills
- Accounts Reconciliation
- Data Entry
- Financial Reporting
- Issue Management
- Process Improvement
- Microsoft Office
- Analytical Skills
- Task Prioritization
- Time Management
- Customer Relations
- Client Engagement
- Communication
- Communication Skills
- Leadership
Timeline
Accounts Receivable Clerk
Golden Entertainment
12.2025 - Current
Clinical Director
Serenity Wellness
01.2022 - 01.2025
Assistant Clinical Director
Silver State Health & Community
01.2018 - 01.2022
Operations Manager
Toys R Us
01.2013 - 01.2018