Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaneeka Gray

Macon,Georgia

Summary

  • 2 year of experience in customer service

Overview

4
4
years of professional experience

Work History

Team Member

Marco's Pizza
Macon, GA
11.2023 - Current
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.

Team Member

Shake Shack
Queens, NY
01.2021 - 01.2022
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.

Cashier/Sales

Lot-less Closeout
New York, NY
01.2021 - 01.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.

Counselor

Queens College Summer Camp
Queens, NY
01.2021 - 01.2021
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.

Education

High School Diploma -

Flushing High School
New York, NY
06.2022

Some College (No Degree) - Liberal Arts

Borough of Manhattan Community College
New York, NY

Skills

  • Communication Skills
  • Customer Service
  • Standard English
  • Cleaning
  • Workplace Safety
  • Computer Skills
  • Teamwork and Collaboration
  • Following Instructions
  • Sales Expertise
  • Team Building
  • Problem-Solving
  • Positive Attitude
  • Cash Handling
  • Receiving Support
  • Retail Sales Customer Service
  • Staff Training

Timeline

Team Member

Marco's Pizza
11.2023 - Current

Team Member

Shake Shack
01.2021 - 01.2022

Cashier/Sales

Lot-less Closeout
01.2021 - 01.2022

Counselor

Queens College Summer Camp
01.2021 - 01.2021

High School Diploma -

Flushing High School

Some College (No Degree) - Liberal Arts

Borough of Manhattan Community College
Shaneeka Gray