Summary
Overview
Work History
Education
Skills
References
Volunteering
Timeline
Generic

Shaneen Crisologo

Avondale,Arizona

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Overview

1
1
year of professional experience
6
6
years of post-secondary education

Work History

Shift Supervisor

Starbucks
7 2016 - Current
  • Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.

Server/Waitress

Ah-Hai Sushi and Grill
11.2023 - 05.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.

Education

High School Diploma -

Maui High School
Kahului, HI
09.2014 - 05.2018

Bachelor of Science - Nursing

Arizona College of Nursing
Phoenix, AZ
05.2022 - Current

Skills

Customer-Oriented

Training and mentoring

Staff Development

Conflict resolution techniques

Workplace Safety

References

  • Lacey Laakso, 11/01/19, 12/01/23, Former Employer, US1903931@starbucks.com
  • Justin Venables, 01/01/24, Current Employer, justin.a.venables@gmail.com

Volunteering

Project Cure September 2023 2100 W 14th St Tempe, AZ 85281 Help sort and pack medical supplies, stock inventory, and load containers

Project Humanities September 2023 1206 W Madison St. Phoenix, AZ 85007 Sort donations and label clothing and shoes for distribution on Saturday to our clients experiencing homelessness

3000 Club November 2023 1741 West Rose Garden Lane #6-10 , Phoenix, AZ 85027 Sort fruits, vegetables, etc. into containers and given to those in need 

West Valley Heart Walk December 2023 1900 N Civic Sq , Goodyear, AZ 85395 Helped set the event up and interacted with survivors

Timeline

Server/Waitress

Ah-Hai Sushi and Grill
11.2023 - 05.2024

Bachelor of Science - Nursing

Arizona College of Nursing
05.2022 - Current

High School Diploma -

Maui High School
09.2014 - 05.2018

Shift Supervisor

Starbucks
7 2016 - Current

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Shaneen Crisologo