ShaneeQua A. Slowe
Raleigh,NC
Summary
Reliable Medical Support professional with 4 years of experience in pharmaceutical environment. Expertly assist with office operations and physician support by gathering patient information, Phlebotomy & scheduling. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clinical Trial Assistant
Veterans Affairs Medical Center
03.2024 - Current
- Simplified data collection processes by implementing user-friendly electronic data capture systems for improved accuracy and efficiency.
- Acted as a liaison between clinical sites and sponsors for effective communication regarding protocol amendments, enrollment updates, or other pertinent information related to trials.
- Contributed to successful trial completion by tracking patient progress and maintaining regular communication with study participants.
- Provided guidance regarding trial requirements and procedures to study staff, fostering a cohesive team environment.
- Provided administrative support such as scheduling meetings, taking minutes, and organizing travel arrangements as needed for project success.
Ambassador Resource Specialist
IQVIA
11.2021 - 03.2024
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Clerical & Clinical Front Desk Associate
Wake County Public Schools
05.2020 - 11.2021
- Provided clerical support to company employees by copying, faxing and filing documents.
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
Education
Bachelor of Science - Sociology
Shaw University
Raleigh, NC05.2021
Bachelor of Arts - Criminal Justice
Bryant And Stratton College - Newport News
Newport News, VA04.2015
Skills
- Adverse event reporting
- Regulatory Submissions
- Informed Consent Process
- Electronic Data Capture
- Clinical trial management
- Patient recruitment
- Clinical Research Ethics
- Standard Operating Procedures
- Data Management
- IRB and IEC Submissions
- Critical Thinking
- Certified in CPR/AED
Certification
- CITI Good Clinical Practice Course : March-2024-march 14 2027: Investigational Drugs and Medical Devices.
- Bloodborne Pathogen Awareness 2.0: March 2024
- Packaging and shipping of class 6.2 Agents : March 2024
- DUR-OSHA Bloodborne Pathogen (BBP) standard : March 2024
- Privacy HIPAA Training Certificate : March 2024
Timeline
Clinical Trial Assistant
Veterans Affairs Medical Center
03.2024 - Current
Ambassador Resource Specialist
IQVIA
11.2021 - 03.2024
Clerical & Clinical Front Desk Associate
Wake County Public Schools
05.2020 - 11.2021
Bachelor of Science - Sociology
Shaw University
Bachelor of Arts - Criminal Justice
Bryant And Stratton College - Newport News
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