Shanei Salmon
Brooklyn,USA
Summary
Detail oriented, accurate, analytical applied mathematician and economist with strong grasp in interpersonal relations, computational techniques, mathematical and financial theory. Armed with such skills, my aim is to contribute to the resolution of the economic, engineering, and business problems of the company.
Overview
6
6
years of professional experience
Work History
Tax Expert
Intuit
Brooklyn, NY
02.2024 - Current
- Conducted thorough research to identify potential tax savings opportunities for clients
- Collaborated with team members to ensure accurate and timely preparation of individual and corporate tax returns
- Prepared detailed written correspondence for clients related to various tax matters, clarifying complex information in an accessible manner
- Reviewed financial statements to identify discrepancies or errors that could impact a client's taxes, leading to more accurate reporting and filing
- Improved client satisfaction by providing personalized tax advice and strategies
Client Relations Specialist
Fendi Americas
New York, NY
07.2022 - 12.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas
- Exceeded established service goals while leveraging customer service, sales and employee management best practices
- Presented existing and prospective customers with valuable service or product information to aid in decision-making
Operations Manager
Yeshiva Chaim Berlin
Brooklyn, NY
04.2022 - 07.2022
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals
- Managed scheduling, training and inventory control
- Addressed customer concerns with suitable solutions
- Guided employees on understanding and meeting changing customer needs and expectations
- Analyzed and controlled materials, supplies and equipment operational expenses
- Developed initiatives for process improvement and reviewed and assessed ongoing operations
Operations Manager
ZENT LLC
Brooklyn, New York
09.2021 - 06.2022
- Collaborated with senior leaders to develop and launch Sales Events and Commercial Relationships
- Created and managed wholesale department and associated clients and sales
- Created effective sales promotions and marketing strategies to deliver over $75,000 in sales
- Handled administrative aspects of sales by completing customer contracts and warranties, maintaining store inventory and accepting and processing customer payments
- Prepared and implemented strategic growth plans for territory based on company goals and expectations
Senior Accountant
Murray's Income Tax
Brooklyn, NY
01.2021 - 07.2021
- Prepare, examine, or analyze accounting records, financial statements, or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards
- Implement, modify, and document recordkeeping and accounting systems, making use of current computer technology
- Performed or assist in preparing simple to complex tax returns for individuals or small businesses
- Data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, or procedures
- Supported taxpayers with sufficient information and advice to ensure correct tax form completion
- Managed complex finance projects under direction of senior management to meet deadlines and budget limitations
Accountant
Tax Pros USA
Brooklyn, NY
06.2019 - 08.2020
- Assisted with federal and state income tax preparation process
- Reviewed financial documents to verify accounting data and mathematical accuracy
- Assisted with preparation of monthly financial statements
- Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement
- Completed and filed returns with tax departments at local, state and federal levels
Education
Bachelor of Science - Applied Mathematics
SUNY Buffalo State
Buffalo, NY12.2019
Bachelor of Arts - Applied Economics
SUNY Buffalo State
Buffalo, NY12.2019
Timeline
Tax Expert
Intuit
02.2024 - Current
Client Relations Specialist
Fendi Americas
07.2022 - 12.2024
Operations Manager
Yeshiva Chaim Berlin
04.2022 - 07.2022
Operations Manager
ZENT LLC
09.2021 - 06.2022
Senior Accountant
Murray's Income Tax
01.2021 - 07.2021
Accountant
Tax Pros USA
06.2019 - 08.2020
Bachelor of Science - Applied Mathematics
SUNY Buffalo State
Bachelor of Arts - Applied Economics
SUNY Buffalo State
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