Summary
Overview
Work History
Education
Accomplishments
Involvement and Leadership
Timeline
Generic

Shaneik Buchanan

Philadelphia,PA

Summary

Motivated college student with over two years of retail experience. Skilled in customer service, teamwork, and organization. Eager to contribute and grow while continuing my education.

Overview

3
3
years of professional experience

Work History

Mobile Associate

T-Mobile
06.2025 - Current
  • Delivered exceptional customer service as a Mobile Associate at T-Mobile, consistently resolving complex issues to enhance customer satisfaction.
  • Developed and executed strategies to improve customer engagement and satisfaction, contributing to higher customer loyalty.
  • Built and maintained strong relationships with key stakeholders, promoting effective communication and collaboration across teams and departments.

Sales & Returns Associate

Party City
06.2023 - 02.2025
  • Processed returns and exchanges accurately, following company policies and securing returned merchandise.
  • Operated POS systems for transactions, adjustments, and gift card redemptions.
  • Maintained clean, organized return areas and communicated return issues with management.
  • Lifted and moved inventory up to 20 lbs and supported team in meeting daily operational goals.

Security Guard

Allied Universal Security Services
02.2023 - 05.2023
  • Patrolled store property and monitored security systems to ensure customer and employee safety.
  • Responded to incidents calmly and efficiently, maintaining a secure and welcoming environment.
  • Prepared detailed reports on safety issues, inventory concerns, and suspicious behavior.

Education

High School Diploma -

Penn Wood High School
Lansdowne, PA
6 2022

Bachelor of Arts - Psychology, Minor in Criminal Justice

North Carolina A&T State University
Greensboro, NC
05-2026

Accomplishments

  • Member of North Carolina A&T Honors College
  • Research Assistant - GABBA LAB, The University of Georgia
  • Aggie Merit Scholarship
  • Chancellors List 3x
  • Deans List

Involvement and Leadership

  • The National Council of Negro Women (Presidential Intern & Education Committee Co-Chair) 03/2023- Current
  • The National Society of Leadership and Success 04/2024 - Current
  • The Caribbean Student Association (CSA) 03/2023- Current
  • Association of Black Psychologists North Carolina A&T Student Circle 03/2024 - Current
  • American Red Cross Donor Ambassador 10/2024 - Current

Timeline

Mobile Associate

T-Mobile
06.2025 - Current

Sales & Returns Associate

Party City
06.2023 - 02.2025

Security Guard

Allied Universal Security Services
02.2023 - 05.2023

High School Diploma -

Penn Wood High School

Bachelor of Arts - Psychology, Minor in Criminal Justice

North Carolina A&T State University

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Shaneik Buchanan