Shaneil Sinclair
New Port Richey,USA
Summary
Top candidate driven by empathy and collaboration, offering extensive knowledge in mental health care and genuine love for working with people. Demonstrates generosity, patience, and strong persuasive abilities that facilitate effective communication and support for individuals in need. Adept at creating supportive and understanding environment, fostering trust and cooperation among clients and team members. Brings collaborative approach to problem-solving, ensuring holistic and compassionate care for those served.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Baycare (Integrated Stabilization Unit)
New Port Richey, FL
05.2025 - Current
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Maintained detailed records of patient interactions, ensuring accurate documentation.
- Improved patient engagement with therapeutic activities, tailoring approaches to individual interests.
Behavioral Health Technician
North Tampa Behavioral Health
Tampa, FL
10.2021 - Current
- Maintains established institutional policies and procedures, objectives, quality assurance program, and safety, environmental and infection control standards
- Documented patient progress and changes in behavior accurately in electronic health records.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Lead Mental Health Technician
HCA Healthcare
Tampa, FL
05.2023 - 03.2025
- Monitoring patient health and measuring vital signs
- Providing emotional support and assisting patients with basic needs such as dietary intake, grooming, and personal hygiene
- Maintaining accurate patient records
- Collaborated closely with treatment team to appropriately coordinate client care services.
- Trained new employees on procedures to follow with psychiatric patients.
- Created meaningful activities designed to help improve socialization skills among clients.
- Identified changes in patient behavior and reported to supervisor or other appropriate personnel.
Service Agent
Global Aviation Services/ Frontier Airline
Tampa, FL
06.2021 - 10.2021
- Electronic check-in of passengers for international and domestic travel
- Verification of documents for international and domestic and international flight
- Match manifest to on-board count
- Announce arrivals and departures as necessary
- Provide information to passengers/customers as necessary
Unit Manager/Supervisor
Truecore Behavioral Solutions
Tampa, FL
06.2019 - 04.2021
- Monitors, inspects, and evaluates operations, programs, services, activities
- Oversees and/or conducts inspections, searches, investigations, and evaluations
- Trains new staff members and support staff ensuring that current staff receives appropriate in-service training including Non-Violent Crisis Prevention Intervention
- Responsible for the safety and security of the residents, staff and the facility
- Provided support, guidance, coaching, and mentorship to employees at all levels of the organization.
Customer Service Representative
Maycs
Fort Myers, FL
09.2018 - 12.2020
- Serves customers by providing product and service information and resolving product and service problems
- Attracts potential customers by answering product and service questions and suggesting information about other products and services
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.
Home Health Aide
Owen's Aftercare
Manchester, Jamaica
08.2012 - 05.2016
- Assisted with activities of daily living including bathing, grooming, feeding, toileting and transferring of clients.
- Successfully managed multiple tasks simultaneously while providing quality service to all clients in a timely manner.
- Utilized excellent time management skills to ensure that all assigned duties were completed within the specified timeframe.
- Demonstrated ability to provide compassionate and respectful care for elderly patients in their homes.
Education
Completed coursework towards Some college - Social Work
Knox Community College Pre College
Manchester01.2016
High School Diploma - undefined
Holmwood Technical High School
01.2014
High School Diploma - Business Administration
Dunbar High School
Fort Myers, FL01.2012
Skills
- Senior Care
- Addiction counseling
- Behavioral Health
- Problem-solving
- Mental Health Counseling
- Documentation Review
- Crisis Intervention
- Group Therapy
- Supervising experience
- Team Work
- Behavioral therapy
- Crisis intervention
- Team Leader
- Nonviolent crisis intervention
Certification
- BLS Certification
- Minors and Baker Act
- Youth Suicide Prevention
- Early Intervention in Adolescent Mental Health
- Clinical Documentation and Treatment Planning
- Understanding Behavioral Health Issue
- Marchman Act Basics
- CPR Certification
Community Service
Jamaica Constabulary Force, Spalding, US, Taking phone calls assisting civilians and bookkeeping, Provided assistance to clients, Assisted customers in person
Timeline
Mental Health Technician
Baycare (Integrated Stabilization Unit)
05.2025 - Current
Lead Mental Health Technician
HCA Healthcare
05.2023 - 03.2025
Behavioral Health Technician
North Tampa Behavioral Health
10.2021 - Current
Service Agent
Global Aviation Services/ Frontier Airline
06.2021 - 10.2021
Unit Manager/Supervisor
Truecore Behavioral Solutions
06.2019 - 04.2021
Customer Service Representative
Maycs
09.2018 - 12.2020
Home Health Aide
Owen's Aftercare
08.2012 - 05.2016
Completed coursework towards Some college - Social Work
Knox Community College Pre College
High School Diploma - undefined
Holmwood Technical High School
High School Diploma - Business Administration
Dunbar High School