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Driven Bundle Sales Insurance Agent with a proven track record at GEICO, excelling in customer service and client retention. Expert in policy knowledge and adept at identifying client needs and boosting sales through strategic upselling. Achieved significant results in aligning insurance solutions with customer goals, ensuring satisfaction and loyalty. Possesses deep knowledge of insurance industry with extensive experience assessing customer risk and providing tailored solutions to meet needs. Adept at building trust with clients, providing guidance and financial advice, and delivering outstanding service.

Motivated and customer-focused professional with over 4 years of experience in customer service, sales, food service, and retail. Proven top performer in sales, consistently ranking in the highest percentile for bundle sales and upselling, by building strong customer relationships and delivering exceptional service. Skilled in managing operations, handling transactions, and leading teams—demonstrated through experience running retail shifts independently, and participation in a leadership development program. Known for a positive attitude, strong work ethic, and ability to thrive in fast-paced, team-oriented environments.

Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional performance. 18 Years working as a top performing insurance agent underwriter for GEICO among the top 1% in the company and have been routinely in the top 5 out of the whole company year after year in sales performance with a whole trophy room of awards to back up the expertise and experience.
I'm a team leader organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.

Motivated Customer Experience Specialist, with 5+ years of work experience. Aiming to leverage a proven knowledge of effective communication, customer satisfaction, relationship management, and conflict resolution skills to successfully fill the role at your company. I've previously supervised teams of up to 7 people and can adapt to being in a collaborative team or independent position. Frequently praised as result-oriented by peers, I can be relied upon to help your company achieve its goals.

Shaneiska Feliciano Ramirez

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Bilingual Bundle Insurance Agent

Warehouse Associate

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High School Diploma -

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Bilingual Bundle Insurance Agent

Warehouse Associate

High School Diploma -

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