Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
Generic

Anahi Calderon

Tucson,AZ

Summary

Motivated and customer-focused professional with over 4 years of experience in customer service, sales, food service, and retail. Proven top performer in sales, consistently ranking in the highest percentile for bundle sales and upselling, by building strong customer relationships and delivering exceptional service. Skilled in managing operations, handling transactions, and leading teams—demonstrated through experience running retail shifts independently, and participation in a leadership development program. Known for a positive attitude, strong work ethic, and ability to thrive in fast-paced, team-oriented environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Licensed Auto Bundle Insurance Agent

GEICO
Tucson, US
09.2023 - 06.2025
  • Provided tailored insurance solutions by bundling auto and renters policies to meet customer needs and maximize savings.
  • Consistently ranked among top performers by exceeding sales goals through effective communication, product knowledge, and upselling strategies.
  • Delivered exceptional customer service while educating clients on policy options, coverage details, and benefits.
  • Handled inbound and outbound sales calls, built rapport quickly, and navigated objections with professionalism and confidence.
  • Accurately documented customer interactions and ensured compliance with company and industry standards.

Crew Team Member

Chick-fil-A
Tucson, US
10.2021 - 08.2023
  • Delivered exceptional customer service by greeting guests, taking accurate orders, and ensuring a positive dining experience.
  • Maintained a clean, organized front-of-house area and adhered to food safety and cleanliness standards.
  • Handled customer inquiries and resolved issues with professionalism and efficiency.
  • Collaborated with team members to ensure smooth operations during high-volume hours.
  • Demonstrated strong communication skills and upheld Chick-fil-A's commitment to hospitality and service excellence.

Sales Associate

Journeys Kidz
Tucson, US
07.2021 - 10.2021
  • Provided friendly and attentive customer service by helping kids and families find the right footwear and accessories.
  • Drove sales by engaging customers, recommending products, and upselling based on individual needs and preferences.
  • Maintained a clean, organized sales floor and ensured displays met company visual merchandising standards.
  • Processed transactions efficiently and accurately using the point-of-sale system.
  • Supported team goals in a fun, fast-paced retail environment focused on customer experience and brand representation.

Sales Lead

Aldo Groupe - Aldo Shoes
Tucson, US
03.2021 - 06.2021
  • Supported daily store operations, including opening/closing procedures, staff supervision, and cash handling.
  • Assisted the Store Manager in driving sales performance by coaching team members and leading by example on the sales floor.
  • Ensured high standards of customer service and maintained a positive, fashion-forward shopping environment.
  • Executed visual merchandising updates and monitored inventory to support product availability and presentation.
  • Played a key role in team development, helping train new hires and promote a culture of accountability and achievement.

Appointment Setter

Sears Holdings Corporation
Tucson, US
07.2020 - 10.2020
  • Scheduled in-home service appointments by gathering appliance issue details and dispatching qualified technicians.
  • Provided excellent customer service while identifying repair needs and documenting relevant appliance information.
  • Promoted and upsold Sears Home Warranty plans and protection agreements to add value and drive revenue.
  • Maintained accurate records and ensured smooth coordination between customers and service teams.

Education

High school diploma -

Nosotros Academy
Tucson, AZ
05.2022

Skills

  • Communication skills
  • Sales strategies
  • Problem-solving abilities
  • Organizational abilities
  • Cash handling and cashiering
  • Telemarketing and upselling
  • Merchandising expertise
  • Retail sales and management
  • Customer service excellence
  • Food safety and handling
  • Team collaboration
  • Public relations and speaking
  • Typing proficiency
  • Computer literacy

Certification

Insurance Producer License, 10/23, Present

Languages

Bilingual: Spanish

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Licensed Auto Bundle Insurance Agent

GEICO
09.2023 - 06.2025

Crew Team Member

Chick-fil-A
10.2021 - 08.2023

Sales Associate

Journeys Kidz
07.2021 - 10.2021

Sales Lead

Aldo Groupe - Aldo Shoes
03.2021 - 06.2021

Appointment Setter

Sears Holdings Corporation
07.2020 - 10.2020

High school diploma -

Nosotros Academy

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