Shaneka Dawson
Kennebunkport,ME
Summary
An enthusiastic individual with 2-3 year background addressing guest requests and problems to maintain high satisfaction. Detail-oriented and punctual with good teamwork abilities, solid housekeeping experience and excellent interpersonal skills. Focused on exceeding performance and productivity targets.
Overview
12
12
years of professional experience
Work History
Housekeeping
Cape Arundel Inn & Resort
05.2024 - 11.2024
- Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Improved cleanliness and guest satisfaction by providing thorough and efficient housekeeping services.
- Cleaning and maintaining various areas such as rooms, bathrooms, common areas, and facilities
- Sweeping, mopping, dusting, polishing, vacuuming, and sanitizing surfaces and furniture
- Making beds, changing linens, and replenishing toiletries and supplies.
- Notify superiors on any damages, deficits and disturbances
- Deal with reasonable complaints/requests with professionalism and patience
Public Area Attendant
The Colony Hotel
10.2023 - 07.2024
- Improved overall cleanliness by efficiently executing daily cleaning tasks in public areas, such as lobby restrooms, telephone area, front desk, and offices) in neat and clean condition.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Collaborated with team members to ensure a thorough and timely completion of assigned tasks throughout the property.
- Contributed to a positive work environment through effective communication and teamwork with colleagues and supervisors.
Housekeeping
Cape Arundel Inn & Resort
06.2019 - 09.2019
Housekeeping
Mt Olympus Water and Theme Park and Resorts
05.2017 - 09.2017
Housekeeping
Braco Melia Resort
04.2013 - 10.2014
Education
Skills
- Ability to Work in a Team
- Adaptability
- Problem-solving
- Good Communication
- Good Time Management
- Housekeeping Techniques
- Ability to work independently
- Attention to details
- Costumer Service
- Cleaning
- Organizing
- Reliability
References
available upon request
Hobbies and Interests
- Reading
- Socializing
- Volunteering
- Learning New Things
Languages
English
Timeline
Housekeeping
Cape Arundel Inn & Resort
05.2024 - 11.2024
Public Area Attendant
The Colony Hotel
10.2023 - 07.2024
Housekeeping
Cape Arundel Inn & Resort
06.2019 - 09.2019
Housekeeping
Mt Olympus Water and Theme Park and Resorts
05.2017 - 09.2017
Housekeeping
Braco Melia Resort
04.2013 - 10.2014
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