Shaneka Sloan
Administrative Assistant | Healthcare Admissions Coordination
Milwaukee,WI
Summary
Organized and detail-focused Administrative Assistant with experience managing administrative workflows, data entry, and client-facing communication. Skilled at maintaining accurate records and supporting efficient operations. Seeking to transition into Healthcare Admissions Coordination within a healthcare setting, supporting patient intake, registration, and access-to-care processes
Overview
11
11
years of professional experience
Work History
Administrative / Account Assistant
Bader Rutter
Milwaukee, Wisconsin
10.2025 - Current
- Coordinated calendars, meetings, and travel for account teams, ensuring seamless logistics
- Processed expense reports and supported financial tracking, facilitating timely reimbursements
- Coordinated internal and client meetings, enhancing scheduling efficiency
Owner / Operator
Cleaning Franchise Business
Milwaukee, WI
04.2024 - 10.2025
- Recruited and onboarded staff to align with business needs, enhancing team readiness
- Cultivated client relationships through effective communication and consistent service, fostering trust and loyalty
- Managed supply ordering and operational logistics to support seamless business operations
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Trained and motivated employees to perform daily business functions.
Virtual Assistant (Freelance)
Self-Employed
Milwaukee, Wisconsin
08.2023 - 09.2025
- Managed executive calendar, inbox, and travel arrangements to streamline operations
- Coordinated client communications and administrative workflows to enhance service delivery
- Conferred with customers by telephone, chat or email to provide information.
Office Administrator
Faith Supportive Home Care
Milwa, Wisconsin
05.2024 - 08.2025
- Coordinated daily office operations, scheduling, and workflow to ensure smooth functionality
- Processed payroll and supported billing and administrative documentation to maintain accurate financial records
- Processed payroll and assisted with billing and administrative documentation
- Oversaw onboarding processes, including new hire documentation and orientation scheduling, to facilitate seamless integration of new employees
- Improved communication processes to increase efficiency across teams
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Completed bi-weekly payroll for 75 employees.
Senior Administrative Assistant
Derco, A Lockheed Martin Company
Milwaukee, Wisconsin
06.2019 - 08.2023
- Delivered senior-level administrative support to executive leadership
- Oversaw multifaceted calendars, meetings, travel, and expense reporting
- Compiled and disseminated weekly leadership reports while fostering cross-department collaboration to enhance workflows
- Supervised executive inboxes and processed sensitive communications.
Receptionist / Administrative Support
Derco, A Lockheed Martin Company
Milwau, Wisconsin
11.2017 - 06.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Scheduling Coordinator
Froedtert Hospital
Milwaukee, WI
11.2015 - 11.2017
- Orchestrated provider and patient scheduling using Epic to improve appointment flow.
- Managed and refreshed patient records ensuring compliance with HIPAA regulations
- Facilitated daily operations through effective scheduling and communication in fast-paced healthcare environment.
Education
No Degree - Business Administration And Management
Capella University
Minneapolis, MN 05.2001 -
Skills
File management expertise
Expense report management
Vendor relationship management
Cross-functional collaboration
Administrative coordination
Accurate data input
Effective organizational skills
Strong verbal communication
Timeline
Administrative / Account Assistant
Bader Rutter
10.2025 - Current
Office Administrator
Faith Supportive Home Care
05.2024 - 08.2025
Owner / Operator
Cleaning Franchise Business
04.2024 - 10.2025
Virtual Assistant (Freelance)
Self-Employed
08.2023 - 09.2025
Senior Administrative Assistant
Derco, A Lockheed Martin Company
06.2019 - 08.2023
Receptionist / Administrative Support
Derco, A Lockheed Martin Company
11.2017 - 06.2019
Scheduling Coordinator
Froedtert Hospital
11.2015 - 11.2017
No Degree - Business Administration And Management
Capella University
05.2001 -