Shaneke Boykin
CAMDEN
Summary
Results-driven Store Manager with a strong focus on customer service, inventory control, and team leadership. Achieved significant improvements in service quality and operational efficiency.
Overview
28
28
years of professional experience
Work History
Store Manager
The Flavor Lab Wings and Burgers
Camden, SC
04.2024 - Current
- Managed daily operations, ensuring efficient workflow and optimal staffing levels.
- Trained and supervised team members to enhance service quality and customer satisfaction.
- Implemented inventory management systems to streamline stock control processes.
- Analyzed sales data to identify trends and adjust product offerings accordingly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Team Leader
Walmart
Camden, SC
09.2010 - 02.2024
- Led team operations to ensure optimal workflow and productivity.
- Trained and mentored staff on best practices and company policies.
- Implemented process improvements that enhanced operational efficiency.
- Coordinated inventory management to minimize stock discrepancies.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Production Worker
GE
Camden,SC
07.1998 - 01.2009
- Operated machinery to assemble components following production schedules and safety protocols.
- Inspected finished products for quality assurance, ensuring compliance with specifications and standards.
- Collaborated with team members to streamline workflows and improve operational efficiency on the production line.
- Trained new employees on equipment operation and safety procedures, fostering a culture of safety and teamwork.
Education
Bishopville High School
Bishopville, SC06-1998
High School Diploma -
Bishopville High School
Bishopville, SC06-1998
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Customer service management
- Inventory control
- Shift scheduling
- Recruitment and hiring
Timeline
Store Manager
The Flavor Lab Wings and Burgers
04.2024 - Current
Team Leader
Walmart
09.2010 - 02.2024
Production Worker
GE
07.1998 - 01.2009
Bishopville High School
High School Diploma -
Bishopville High School