Shanel Patterson
York,NE
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
RBT
The Behavior Project
03.2023 - 08.2023
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Supported client using principles of applied behavior analysis.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
Undergraduate Student Intern
Shawnee Civics Center
09.2022 - 12.2022
- Supported various program activities, assisting with administrative tasks.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Maintained accurate records and files pertaining to departmental areas of responsibility.
- Worked with team members to promote great customer service and pleasant work environment.
- Helped maintain applicant tracking systems and recruiting metrics.
- Assisted in routine research, investigations and special projects to support work of assigned department.
- Attended and participated in meetings and brainstorming sessions with team members.
- Wrote procedures, reports and technical documents in easy-to-understand terminology.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Worked closely with human resources to support employee management and organizational planning.
- Set specific goals for projects to measure progress and evaluate end results.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Organized client meetings to provide project updates.
KPR Adult Volleyball Official and Event Staff
Kearney Parks and Recreation
05.2021 - 08.2022
- Awarded points, verified score calculations and communicated end-of-game results to teams and spectators.
- Assisted new referees with training and learning specific game rules and regulations.
- Inspected sporting equipment to comply with event and safety regulations.
- Enforced facility, league and general volleyball rules to maintain fair gameplay.
- Resolved conflicts between players, spectators and coaches with high degree of respect and expert game knowledge.
- Helped sports staff set up event spaces before games and clean up areas after end of games.
- Reacted to complex game situations quickly and effectively.
- Explained rules, regulations and league guidelines to players and coaches.
- Navigated difficult situations with direct communication and explanation of game rules.
- Operated time clock and scoreboard during various games.
- Conferred with other sporting officials and coaches to provide information, coordinate activities and discuss problems.
- Inspected sporting equipment or examined participants to verify compliance with event and safety regulations.
UNK Intramural Official
University Of Nebraska- Kearney
09.2019 - 05.2022
- Managed behavior of players, coaches and crowd to facilitate gameplay.
- Adhered to and enforced game rules and regulations.
- Fostered sportsmanship among players and coaches to minimize in-game conflict.
- Executed high-pressure decisions, awarded points and imposed penalties under time constraints.
- Conferred with coaches, players and umpires to discuss calls and disputes.
- Assisted new referees with training and learning specific game rules and regulations.
- Communicated game rules and regulations to players to promote fairness.
- Officiated games and matches, following sports program's rules and regulations.
- Conferred with other referees to make correct calls.
- Reacted to complex game situations quickly and effectively.
- Participated in and attended frequent meetings and training sessions to stay up-to-date on league requirements.
- Inspected sporting equipment or examined participants to verify compliance with event and safety regulations.
- Signaled participants or other officials to make aware of infractions.
Bagger
Grand Central.
09.2017 - 08.2018
- Collected shopping carts from parking lot and returned to store.
- Loaded packages and bags into shopping carts and transferred goods to customer vehicles.
- Bagged customer items in alignment with industry best practices.
- Answered customer questions regarding products and store services.
- Greeted customers to build rapport and increase customer satisfaction.
- Assisted with organization and cleaning to maintain tidy store appearance.
Education
Bachelor Of Science - Recreation Management
University of Nebraska-Kearney
Kearney, NEYork High School
York, NEUniversity of Nebraska Kearney
Kearney, NESkills
- Recreation management
- Communication
- Organization
- Juggle multiple projects
- Collaboration
- Work independently
- Data Collection
- Autism and Spectrum Disorders
- Behavior Management
Timeline
RBT
The Behavior Project
03.2023 - 08.2023
Undergraduate Student Intern
Shawnee Civics Center
09.2022 - 12.2022
KPR Adult Volleyball Official and Event Staff
Kearney Parks and Recreation
05.2021 - 08.2022
UNK Intramural Official
University Of Nebraska- Kearney
09.2019 - 05.2022
Bagger
Grand Central.
09.2017 - 08.2018
Bachelor Of Science - Recreation Management
University of Nebraska-Kearney
York High School
University of Nebraska Kearney
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