Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shanell Davis

Summary

Highly-motivated professional with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Proficient in delegating tasks effectively to enhance team performance and meet objectives. Ability to be thorough and accurate while working under pressure. Creating programs, worksheets and workshops for clients. Ability to stay organized with a heavy client work load.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Development and Strategy Coach

Self Employed
08.2020 - Current
  • Collaborate with clients to clarify their personal goals
  • Remain professional and respectful at all times.
  • Provided strategic direction for clients to help them achieve their objectives.
  • Designed processes to ensure the successful execution of strategy initiatives.
  • Facilitated workshops to identify key issues and develop action plans accordingly.
  • Maintained confidential records
  • Built relationships with external partners to create new opportunities for growth.
  • Aided clients by delivering strategic planning retreats, workshops on managing organizational transition and leading organizational transition, life coaching tactics and counseling services.

Security Site Supervisor Specialist

Securitas Security Services
07.2018 - 06.2023
  • Responsible for the care and good working order of assigned company vehicle, key holder and company gas card holder
  • Provided employees with the resources and/or support necessary to perform their duties
  • Ensure employee trainings are complete and handbook is updated
  • Provided technical support for customers in resolving complex issues.
  • Supervised the daily operations of a security team to ensure compliance with company policies and procedures.
  • Responded promptly to customer inquiries or complaints regarding security issues.
  • Implemented strategies to reduce potential threats and mitigate risk in high-traffic areas.
  • Maintained records of employee attendance, shift changes, vacation requests.
  • Provided guidance and support to team members in order to maintain morale.
  • Reviewed and maintained (DAR) incident logs regularly identifying any patterns or trends that may require further investigation or action.

Front Office Registration Officer

Securitas Security Services
07.2018 - 06.2023
  • Greet clients, verifying visitors and directing visitors corporate building.
  • Answering multi-lined phone inquiries, receive and sort packages.
  • Maintained logs of visitors entering and exiting the premises.
  • Responded to emergency situations in a professional manner.
  • Provided customer service to students, parents, faculty and staff regarding registration issues and concerns.
  • Inspected bags, packages, and other personal items for prohibited items.
  • Monitored CCTV cameras to ensure safety of personnel and property.

Healthcare Security (Kaiser Permanente)

Securitas Security Service
07.2018 - 06.2023
  • Overseeing all security operations within healthcare facility while following COVID-19 safety guidelines
  • Interacted with patients, visitors, staff members, law enforcement personnel, and other professionals in a professional manner.
  • Prepared detailed reports regarding daily activities performed while on duty.
  • Ability to assess potential threats and implement measures to mitigate those risk.
  • Conducted security patrols of healthcare facilities to ensure safety and security.
  • Responded to emergency situations, including medical emergencies and fire alarms.
  • Assisted in the enforcement of hospital policies and procedures related to safety and security.
  • Maintained accurate records of all incidents that occurred on site.

Inventory Clerk

Bio-Rad
11.2015 - 08.2018
  • Complete inventory and quality transactions in SAP system
  • Final quality inspection of components/products, tracking current production levels, perform quality checks on stored inventory and discarding inventory that does not meet the company’s standards
  • Documented and maintained product records by ensuring all physical products were electronically inputted in the SAP system (inbound and outbound)
  • Maintain an organized work space,
  • Provided basic math, reading and writing skills for file documents/records, storing products in proper bin/location.
  • Performed detailed inspections of incoming materials, ensuring they met the required standards.
  • Created and maintained quality control documentation, such as inspection records and non-conformance reports.

Production Worker

Veriflo Systems
04.2013 - 09.2015
  • Report and discrepancies or issues with shipments to the appropriate personnel
  • Data entry - Update system incoming and outgoing inventory in system
  • Conduct physical inventory count monthly ensuring all purchases and products physically match the system
  • Coordinate with purchasing, warehouse, production teams to ensure a smooth flow of goods.
  • Communicated with team members regarding tasks assigned during shift.
  • Utilized computer software programs to record details related to production process.

Education

Business Administration

Solano Community College
01.2024

High School Dipolma -

Berkeley Adult School
01-2006

Skills

  • Customer Experience
  • Operational Efficiency
  • Performance Management
  • Material Handling
  • Quality Assurance and Control
  • Appointment Scheduling
  • Clerical Support
  • Report Writing
  • Data Entry
  • Scheduling
  • Multitasking and Prioritization
  • Microsoft
  • Dedicated Team Player
  • Storage Organization
  • Customer Service
  • Resource Advocacy
  • Positive Communication Strategies
  • Motivational Techniques
  • Health and Wellness

Certification

Life Coach certification, 02/01/21

Timeline

Development and Strategy Coach

Self Employed
08.2020 - Current

Security Site Supervisor Specialist

Securitas Security Services
07.2018 - 06.2023

Front Office Registration Officer

Securitas Security Services
07.2018 - 06.2023

Healthcare Security (Kaiser Permanente)

Securitas Security Service
07.2018 - 06.2023

Inventory Clerk

Bio-Rad
11.2015 - 08.2018

Production Worker

Veriflo Systems
04.2013 - 09.2015

Business Administration

Solano Community College

High School Dipolma -

Berkeley Adult School
Shanell Davis