Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanell Fisher

Oklahoma City,OK

Summary

Skilled in Product Knowledge and adept at fostering learning environments, I significantly enhanced customer satisfaction at SB Trucking by utilizing feedback for service improvements. At Lady Bug home day care, I crafted engaging lesson plans, blending educational skills with creativity, demonstrating my ability to multitask and prioritize effectively.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

SB Trucking
, OK
09.2024 - 09.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Child Care Center Teacher

Lady Bug home day care
Oklahoma City, OK
09.2017 - 03.2019
  • Prepared lesson plans and activities in accordance with curriculum objectives.
  • Provided a safe, secure, and stimulating environment for children to learn and grow.
  • Instructed students in basic educational skills such as reading, writing, math, science, social studies, art and music.

Education

High School Diploma -

Jenks High School
Jenks, OK
08-2012

Skills

  • Product Knowledge
  • Paperwork Processing
  • Report Generation
  • Appointment Scheduling

Timeline

Customer Service Representative

SB Trucking
09.2024 - 09.2024

Child Care Center Teacher

Lady Bug home day care
09.2017 - 03.2019

High School Diploma -

Jenks High School
Shanell Fisher