Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanell Harrow

Comma District, Mango Valley P.O St.Mary Jamaica

Summary

A position that will utilize my skills and background experience . Motivated Restaurant server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Hardworking and driven individual who is 100% passionate about her work and one that is always on point.

Overview

1
1
year of professional experience

Work History

Restaurant Server

Jewel Paradise Cove
03.2023 - 03.2024

Providing exceptional customer service to the guests, meeting the guest needs and expectations.With a warm and pleasing attitude toward guest they are better yet welcomed and comfortable to dine with us.

Taking orders for food and drinks, present resume to guest and answering questions relatable of that of the menu.

Maintaining conversation with the chefs about guest meals and specials preparations regard a particular guest.

Processing guest pay effectively and accurately.

And maintaining a clean, organized and safe environment for our guests.

Preparing the dining room by setting tables and decorations.

Build a rapor with guest allowing them to feel belong.

Education

Certificate - Food And Beverage

Retreat Skills And Training Centre
St. Mary, JA
02.2023

Caribbean Examinations Council - CXC

Marymount High School
St.Mary,JA
08.2021

Skills

  • Attendance
  • Quick learner
  • Wine Pairings
  • Daily specials memorization
  • Order Taking
  • Dining area maintenance
  • Guest Relations Management
  • Drink Preparation
  • Menu Memorization
  • Food and beverage pairings
  • High-volume dining
  • Customer Satisfaction
  • Professional Appearance
  • Tableside Service
  • Cleaning and sanitizing
  • Detail Oriented
  • Payment Processing
  • Service prioritization
  • Salesmanship
  • Food inspection
  • Menu Recommendations
  • Item promotion
  • Food spoilage prevention
  • Food safety understanding
  • Safe Food Handling
  • Allergy awareness
  • Alcohol Service
  • Table Setting
  • Organization
  • Order Accuracy
  • Exceptional communication
  • Menu presentation
  • Quality Control
  • Wine Knowledge
  • Front-of-house display creation
  • Food station setup
  • Guest service
  • Cash Handling
  • Memory retention
  • Guest Engagement
  • Food Running
  • Food Delivery
  • Supply Restocking
  • Suggestive Selling
  • Active Listener

Timeline

Restaurant Server

Jewel Paradise Cove
03.2023 - 03.2024

Certificate - Food And Beverage

Retreat Skills And Training Centre

Caribbean Examinations Council - CXC

Marymount High School
Shanell Harrow