Open To Work
Shanell Irvin
Yardi
Columbus,GA
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
Associate Compliance AuditorOperations Specialist IAdministrative AssistantAdministrative AssistantCustomer Service Assistant and Field Technician
Work Type
Full Time
Location Preference
Remote
Important To Me
Career advancementFlexible work hoursWork from home optionPaid sick leave401k matchStock Options / Equity / Profit Sharing
26
Years of experience
1
year of post-secondary education
Experienced compliance professional with strong analytical skills, specializing in regulatory standards and audit processes. Adept at risk assessment and ensuring adherence to policies, while fostering collaboration and adapting to evolving business needs. Focused on delivering measurable results in compliance and auditing.
Work History
Associate Compliance Auditor
7 Months- Analyzed affordable housing programs through comprehensive audits to maintain adherence to regulations and improve operational integrity.
- Directed case management processes for 20 cases weekly to enhance operational efficiency through effective prioritization and certification review.
- Clarified affordable housing compliance issues for clients, emphasizing accuracy and meticulous attention to detail.
- Performed detailed compliance audits to uphold regulatory standards and reinforce internal policy integrity.
Operations Specialist I
3 Years 7 Months- Managed utilization of RentRelief application by Yardi to ensure effective provision of rental and utility assistance.
- Ensured adherence to compliance standards across 30+ affordable housing programs while strengthening partnerships with clients and internal teams.
- Provided expert guidance to clients on compliance requirements for HUD Section 8, LIHTC, RD, and tax credit property management.
Administrative Assistant
6 Months- Managed medication distribution and supported clients in daily living tasks to uphold compliance with privacy standards.
- Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
- Implemented process improvements to increase office efficiency and reduce turnaround times.
Administrative Assistant
7 Years 8 Months- Oversaw coordination of client case workflows through NC FAST and PRIME, prioritizing compliance and efficient handling of client inquiries.
- Managed scheduling of client appointments to optimize resource utilization while safeguarding data accuracy.
- Volunteered to help with special projects of varying degrees of complexity.
Customer Service Assistant and Field Technician
11 Years- Investigated and resolved billing issues while maintaining high standards of customer communication and service quality.
- Coordinated responses to emergency service calls, collaborating with authorities to resolve urgent compliance concerns.
- Addressed customer inquiries and resolved complaints to enhance overall service quality and client experience.
- Delivered friendly and personable service, strengthening rapport with customers and colleagues alike.
Education
Associate of Science - Academic
Associate Degree - Criminal Justice Technology Intelligence Analysis, Principles of Corrections
Certificate
- [Number] GPA3.75
Skills
Compliance auditing
Risk assessment
Data analytics
Attention to detail
Software proficiency
Audit planning
Internal controls evaluation
Regulatory compliance
Technical proficiency
Timeline
Wake Tech Community College
Associate Degree from Criminal Justice Technology Intelligence Analysis, Principles of Corrections
06.2026 - 12.2026Read More
Associate Compliance Auditor
Yardi
01.2026 - CurrentRead More
Administrative Assistant
Peaceful Home Care
10.2024 - 04.2025Read More
Operations Specialist I
Yardi, RightSource
06.2022 - 01.2026Read More
Administrative Assistant
Wake County Health & Human Services Swinburne
10.2014 - 06.2022Read More
Customer Service Assistant and Field Technician
Keyspan Energy Delivery
01.2001 - 01.2012Read More
Halifax County High School
Associate of Science from Academic
Read More