Shanelle Cumberbatch
Ocoee,FL
Summary
Self-Starter with Unique Experiences that will be an asset to my next Employment Home. I’m a very fast learner, have a background in service and volunteering which includes educational settings and working with children. I offer the Employer a variety of skills that includes great customer service, adaptability, and leadership to work well with others as well as work well independently.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Chico's
05.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Patient Transporter
AdventHealth
10.2022 - 02.2024
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
Volunteer
Ignite Martial Arts
01.2018 - Current
- Assisted with Training new Volunteers, helping them develop a strong foundation within the culture in our martial arts community
- Helped organize activities for youth during the after school and summer camp programming
- Assisted with special events and programs.
- Achieved high levels of parent satisfaction by maintaining open communication lines and addressing concerns promptly.
Buyer
Clothes Mentor
01.2018 - 01.2020
- Organize clothing, Helped Customers helping them learn more about the store and products
- Managed finances and ensured guests contentment with purchases and services
Server and Hostess
Gametime
01.2018 - 01.2020
- Ensured Guests Wellness and Contentment
- Helped explain how the games worked, prices as well as assisted with reservations, as well as with helped with children’s birthday parties
Education
High School Diploma -
Olympia High School
Orlando, FL01.2017
Skills
- Customer service
- Teamwork
- Problem-solving
- Time management
- Cash handling
- Retail sales
- Patient communication
- Patient safety
- Patient confidentiality
Timeline
Retail Sales Associate
Chico's
05.2024 - Current
Patient Transporter
AdventHealth
10.2022 - 02.2024
Volunteer
Ignite Martial Arts
01.2018 - Current
Buyer
Clothes Mentor
01.2018 - 01.2020
Server and Hostess
Gametime
01.2018 - 01.2020
High School Diploma -
Olympia High School
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