Shanelle Noonan
Beverly Hills,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
6
6
years of professional experience
Work History
Server
Vintage On 5th
06.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Office Manager
Mike's Auto Body Inc.
10.2018 - 07.2020
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
Head Server
Dillon's Pub & Grill
11.2017 - 03.2020
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Trained new staff on restaurant operations and policies to strengthen performance.
- Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
- Trained staff members on use of POS system.
- Closed out cash drawer at end of each shift, reconciling totals and resolving discrepancies to maintain financial accuracy.
Education
Associate of Arts - General Studies
Palm Beach State College
Boca Raton, FLSkills
- Adaptable and Flexible
- Warm and Friendly
- Corrective Actions
- Patron Rapport
- Communications Protocols
- Natural Leadership
Timeline
Server
Vintage On 5th
06.2021 - Current
Office Manager
Mike's Auto Body Inc.
10.2018 - 07.2020
Head Server
Dillon's Pub & Grill
11.2017 - 03.2020
Associate of Arts - General Studies
Palm Beach State College
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