Shanelle Pelzer
Ridgeland,SC
Summary
Dynamic professional with a proven track record at Beaufort Memorial Hospital, excelling in client relationship management and internal communications. Demonstrated success in enhancing community health through nutritional programs and streamlining organizational processes. Skilled in data entry and office administration, with a focus on achieving significant improvements in client care and operational efficiency.
Overview
10
10
years of professional experience
Work History
Nutritional Advisor
North Mecklenburg County
08.2019 - 03.2020
- Contributed to a positive work environment by collaborating effectively with colleagues and maintaining open lines of communication.
- Managed caseloads efficiently, ensuring timely completion of all tasks while maintaining high standards of care for each client.
- Coordinated and implemented nutrition programs within community to promote healthy eating.
- Conducted comprehensive nutritional assessments to identify client needs and establish appropriate interventions.
Administrative Assistant II
Sunshine House Early Learning Center
03.2018 - 08.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Communications Specialist Supervisor
Beaufort Memorial Hospital
02.2010 - 08.2017
- Streamlined internal communication processes by implementing effective communication tools and platforms.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Copyedited, proofread and revised company advertisements, print materials and press releases before dispersal.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
Education
Associate of Science - Early Childhood Care And Psychology
Hostos Community College
Bronx, NYSkills
- Client relationship management
- Nutrition screening
- Data entry
- Office administration
- Marketing
- Internal communications
Timeline
Nutritional Advisor
North Mecklenburg County
08.2019 - 03.2020
Administrative Assistant II
Sunshine House Early Learning Center
03.2018 - 08.2019
Communications Specialist Supervisor
Beaufort Memorial Hospital
02.2010 - 08.2017
Associate of Science - Early Childhood Care And Psychology
Hostos Community College
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