Regina Parker
Ridgeland,SC
Summary
Detail-oriented Healthcare Professional with extensive experience in administrative support in medical settings. Expertise in managing high-volume patient interactions and maintaining accurate Electronic Health Records (EHR). Committed to enhancing workflow efficiency and collaborating effectively within teams.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Advanced Medical Support Assistant ( Primary Care)
U.S. Department of Veterans Affairs
05.2017 - 04.2025
- Enhanced communication among medical staff as a reliable liaison.
- Supported office operations by managing billing, filing, and appointment scheduling.
- Sent patient appointment letters to ensure timely notifications.
- Coordinated patient appointments effectively at [Business Name].
- Optimized front desk workflow, reducing patient wait times significantly.
- Updated clinical and demographic records by interviewing patients.
Certified Medical Assistant (pre-op)
Beaufort Memorial Hospital
08.2015 - 08.2016
- Ensured accurate health monitoring by administering assessments and recording vital signs.
- Optimized clinic workflow by coordinating patient appointments and managing scheduling effectively.
- Maintained sterile environments by preparing examination rooms for various procedures.
- Enhanced patient understanding and compliance by educating them on treatment plans.
- Organized and sanitized exam rooms and medical equipment for efficient operations.
- Processed prescriptions and refills by calling and faxing pharmacies promptly.
Certified Medical Assistant( OBGYN )
Chesapeake Government Health Services
12.2010 - 08.2015
- Enhanced health monitoring through patient assessments and vital signs collection.
- Improved patient care efficiency by assisting healthcare providers in clinical procedures.
- Streamlined service delivery by coordinating patient appointments and follow-ups effectively.
- Trained new staff on best practices, fostering a more effective team environment.
- Maintained organized exam rooms by sanitizing, restocking, and managing medical equipment.
- Facilitated patient flow by directing individuals to exam rooms and addressing inquiries.
Education
Associate of Applied Science - Medical Assisting
Bryant & Stratton College
Virginia Beach, Virginia04.2009
Medical Insurance Billing
Technical College of The Lowconty
Beaufort, SC09-2022
Skills
- MS office
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Phlebotomy
- Electronic health records
- Insurance verification
- OB/GYN procedures
- Patient scheduling
- Patient triage
- Appointment scheduling expertise
Certification
- Technical College of the Lowcountry, Department of Continuing Education, awarded to Regina L. Parker for the successful completion of Certified Nursing Assistant, consisting of 92 hours of instruction from 2004-01-12 to 2004-03-20.
- National Association for Health Professionals, Certificate of Registration, Regina L. Parker, NRCMA, The Title of Nationally Registered Certified Medical Assistant, Board Member: Teresa Fletchall, Certificate Number: 119060-173333082614.
- The State of South Carolina Nurse Aide Registry certifies that Regina Parker has successfully completed the required competency evaluation program for nurse aide certification in Long Term Care, Certificate Number: 127802E, Issue Date: 2014-05-01, Expiration Date: 2026-04-30.
Timeline
Advanced Medical Support Assistant ( Primary Care)
U.S. Department of Veterans Affairs
05.2017 - 04.2025
Certified Medical Assistant (pre-op)
Beaufort Memorial Hospital
08.2015 - 08.2016
Certified Medical Assistant( OBGYN )
Chesapeake Government Health Services
12.2010 - 08.2015
Associate of Applied Science - Medical Assisting
Bryant & Stratton College
Medical Insurance Billing
Technical College of The Lowconty