Shanelle Rodriguez
Weslaco
Summary
Dedicated cashier with a strong background in customer service, cash handling, and problem resolution. Committed to maintaining a welcoming atmosphere and enhancing customer satisfaction.
Overview
1
1
Certification
Work History
Cashier/greeter
Buffalo Wild Wings
Weslaco
2025.12 - Current
- Operated cash register and processed customer transactions efficiently.
- Handled cash, credit, and gift card payments with attention to detail.
- Maintained a clean and organized checkout area for optimal customer experience.
- Resolved customer complaints promptly to improve overall satisfaction.
- Assisted customers with product inquiries to ensure informed purchasing decisions.
- Greeted guests warmly and ensured a welcoming atmosphere.
- Handled guest inquiries and addressed issues efficiently to maintain service quality.
- Managed reservations and organized seating arrangements efficiently.
- Assisted servers by communicating guests' needs promptly.
- Maintained cleanliness and orderliness of the host station.
- Maintained the cleanliness of lobby area, including wiping down tables and chairs.
Education
High School Diploma -
Weslaco High School
Weslaco, TX2027-05
Skills
- Cash handling
- Credit card processing
- Cash management
- Order verification
- Online orders preparation
- Customer service
- Complaint resolution
- Problem resolution
- Effective communication
- Written and verbal communication
- Time management
- Multitasking and organization
- Team collaboration
- Hospitality and accommodation
- Adaptability
Languages
Spanish
Limited
Certification
- Food Handlers Certification
Timeline
Cashier/greeter
Buffalo Wild Wings
2025.12 - Current
High School Diploma -
Weslaco High School